“I pre-ordered the Deluxe Edition for my son. He was able to download the game early as stated. However, he did NOT receive Josh Allen Elite Player, Choice of 2 Strategy Item, or NFL Marble Bills Gear. Any tips/advice on how to resolve?”
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No good luck. I didn't get the digital download early since I bought in store it has been a nightmare. Needless to say I called Microsoft and EA and what a absolute hassle! I was told by both it was a "Best Buy" issue and they would not help me. The only thing I can say is you will have to get ahold of EA and hopefully they can help you. My story is different because I never got the code and when I did it didn't work so I'll keep my fingers crossed for you and good luck.
Sorry, there was a problem. Please try again later.My brother had to go to the open packs area to receive the rewards for the pre order. But if you guys redeemed the pre order bonus code and still didn’t receive it, I would recommend calling Best Buy to resend a new code. I hope that helps!
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