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Cannot give answer to your question. The manual gives practically no information and customer service knows little more. The first time we ran a load things came clean but not completely dry. The second load came through dry because we put high heat on. It has been suggested that before starting the machine we let the hot water run a bit. This machine runs for quite a long time (almost 3 hours), is very quiet, and seems to do a fine job of cleaning. It is in the Whirlpool family of home appliances.
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