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Hello Toddlermom, this is an excellent question. If you feel there is a functional failure we ask that you call our service team. 800-253-1301 They are open from 8 am to 8 pm EST Monday through Friday and 8 am to 4:30 pm on Saturdays.
Sorry, there was a problem. Please try again later.Ours has been completely silent throug the entire wash. I would return it or exchange it if you could.
Sorry, there was a problem. Please try again later.
