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We are sorry to hear about this concern with your washer. Please see the link for some normal noises your Washer will make during the wash cycle. When you click the link, please select "Noises and Sounds." You can then go through the different videos to hear the sounds a Washer will make. https://tinyurl.com/5eckt6ky If this does not resolve your concerns, we would greatly appreciate it if you could please contact us directly via: Facebook: https://tinyurl.com/Maytag-Facebook Instagram: https://tinyurl.com/Maytag-Corp-Instagram Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET) We're ready to help and look forward to speaking with you!
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