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It sounds like you may already have a virus on your system. We have a virus removal service that costs $90, however, if you sign up for auto-renew, you receive this benefit for free and in fact comes with a guarantee. If we cannot remove the virus, we will give you your money back (additional terms apply). What I suggest doing is if you decide to purchase, while you are starting the installation process, before you actually download, it will offer you a chance to sign up for auto-renew. It does require a credit card, but we don't charge it until 30 days before expiration and we warn you 60 days before expiration that we will charge you. Sign up for auto-renew. Then proceed with the download and installation. If you have problems, contact our customer service team at service.mcafee.com or 866-622-3911 at any time - 24/7. They will remote connect to your system and help to remove the virus and get us installed. Once you have everything taken care of, you can cancel auto-renew if you choose to by going into Settings, Auto-Renew Settings, and turn off auto-renew. But not only do you get the virus removal service, but you also get access to virtual private network (VPN) technology to encrypt any information leaving your system, making it difficult for anyone to steal your information. Please let me know if I can help with anything further.
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