Questions & Answers

Q: QuestionAre there any specific maintenance or cleaning requirements for the Medify MA-25 air purifier, and how easy is it to maintain?

• A:Answer Yes, the Medify MA-25 air purifier requires regular maintenance. The filter needs to be replaced every 2,500 hours or about 3-4 months. The touchscreen operation panel can be easily wiped clean with a soft cloth. Overall, the Medify MA-25 is easy to maintain.

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Q: QuestionWhat are the different fan speed options available on the Medify MA-25 air purifier, and how quiet is it at its lowest setting?

• A:Answer The Medify MA-25 air purifier offers three fan speed options: low, medium, and high. At its lowest setting, the air purifier operates at a noise level of 35 decibels, making it virtually silent.

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Q: QuestionHow does the Medify MA-25 air purifier's filtration system work, and what types of particles does it effectively remove?

• A:Answer The Medify MA-25 air purifier employs a dual filtration system. The first stage utilizes a True HEPA H13 filter to capture 99.9% of airborne particles as small as 0.1 microns, including allergens, dust, pollen, mold spores, and smoke. The second stage employs an activated carbon filter to eliminate odors, VOCs, and other harmful gases.

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Q: QuestionHow does the Medify MA-25 air purifier compare to other air purifiers in terms of its energy efficiency and noise level?

• A:Answer The Medify MA-25 air purifier is Energy Star certified, indicating its energy efficiency. Regarding noise level, it operates at a minimum noise level of 35 dB and a maximum of 51 dB, with the lowest setting operating virtually silent.

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Q: QuestionWhat is the recommended room size for the Medify MA-25 air purifier, and is it suitable for use in larger spaces?

• A:Answer The Medify MA-25 air purifier is recommended for use in spaces up to 500 square feet. While it can be used in larger spaces, its effectiveness may be reduced. For optimal performance, it is best suited for medium-sized rooms.

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Q: QuestionWhat certifications and warranties does the Medify MA-25 air purifier have, and what does the lifetime warranty cover?

• A:Answer The Medify MA-25 air purifier is CARB, ETL, and Energy Star certified. It is backed by a USA registered Lifetime Warranty when genuine Medify replacement filters are used. The lifetime warranty covers labor and parts.

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Q: QuestionHow does the Medify MA-25 air purifier compare to other models in terms of its CADR (Clean Air Delivery Rate) and overall performance?

• A:Answer The Medify MA-25 air purifier has a CADR of 230, which means it can clean 500 square feet in 30 minutes or 1,000 square feet in one hour. Compared to other models, the MA-25 has a higher CADR than many air purifiers in its price range, making it a good choice for large rooms or areas with high levels of pollutants.

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Q: QuestionWhat is the maximum coverage area of the Medify MA-25 air purifier, and how quickly can it clean a 500 square feet space?

• A:Answer The Medify MA-25 air purifier has a maximum coverage area of 1,000 square feet. It can clean a 500 square feet space in 30 minutes.

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Q: QuestionDoes the Medify MA-25 air purifier have any special features or modes, such as a sleep mode or child lock?

• A:Answer Yes, the Medify MA-25 air purifier has a sleep mode that completely dims the unit's panel lights for discreet operation. It also features a child lock to prevent unintended changes to the settings, making it safe for homes with children and pets.

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Q: QuestionDoes the Medify MA-25 air purifier have any smart features or app connectivity for remote control or monitoring?

• A:Answer The Medify MA-25 air purifier does not have any smart features or app connectivity for remote control or monitoring. The product specifications clearly state that "App-Controlled" is false, indicating that the air purifier cannot be controlled or monitored through an app.

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Q: QuestionCan you describe the features and functions of the touchscreen operation panel on the Medify MA-25 air purifier?

• A:Answer The Medify MA-25 air purifier features a sleek touchscreen operation panel that provides easy control over various settings. The panel includes a 0-8 hour timer, allowing you to schedule the purifier's operation. It also offers three fan speed options, a sleep mode for quiet operation, a filter replacement indicator, and a child lock for added safety.

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Q: QuestionAre there any notable drawbacks or limitations to consider when using the Medify MA-25 air purifier?

• A:Answer There are a few potential drawbacks to consider with the Medify MA-25 air purifier. Firstly, it may not be suitable for very large spaces as it is designed for rooms up to 500 square feet. Secondly, some users have reported that the unit can be noisy on higher fan speeds. Lastly, the replacement filters can be relatively expensive.

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Q: QuestionHow long does the included HEPA H13 filter last, and what is the recommended replacement schedule?

• A:Answer The included HEPA H13 filter lasts for approximately 2,500 hours or about 3-4 months of usage. Medify Air recommends replacing the filter every 3-4 months to maintain optimal air purification performance.

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Q: QuestionDoes this air purifier come with filters

Asked 1 year ago by joe.

• A:Answer Yes, it comes with a set of air filters to immediately operate it.

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  Answered 1 year ago by MaryHVerified Purchase

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Q: QuestionI need filters for my medity air filters!

Asked 1 year ago by LilaleeI.

This question was asked about the related product: Medify Air - Medify MA-25 413 Sq. Ft. Portable Air Purifier with True HEPA H13 Filter - White

• A:Answer so far you can only get replacement filters from Medify.com. Hopefully in the future it will be possible to get them from other sources that offer better prices as they are very expensive.

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  Answered 1 year ago by Anonymous

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