“HELLO! WHY IS THIS PRODUCT (NovaWalk W50 TrekPad with 12% a $100 CHEAPER THAN YOUR DIRECT WEBSITE? IS IT A RETURNED OR REFURBISHED PRODUCT? WHAT MAKES IT $100 LESS THAN ON MERACH WEBSITE? SHOULDN'T THE PRICE BE THE SAME? SOMETHING SMELLS OFF HERE.”
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Thank you for reaching out. We understand your concern regarding the price difference. The product you’re referring to, the NovaWalk W50, has a 12% auto incline, while our W50 LITE model features a 10% auto incline, which may account for some of the price difference. Please rest assured that all of our products are brand new. Any returned or refurbished units are typically disposed of and are not resold. The price difference you are noticing may be due to promotions or pricing variations between platforms. We strive to offer competitive prices directly on our website. We hope this clarifies your concerns. If you have any further questions, please feel free to ask.
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