“Apologies for asking such a silly question but I cannot open the battery pack. Is there a trick to it?”

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• I could not either but my 12year old was able to open it. I believe she just slid the top off, which some how didn't work for me so I understand your frustration!

  Answered by Assila 5 years ago

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• Not sure if you figured it out or not but it is a little tricky, just have to slide it carefully

  Answered by BSG2019 6 years ago

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