Questions & Answers

Q: QuestionI am trying to find the game code but cannot find it anywhere. When I try meta support I can’t file a form because my serial number comes up as “support isn’t available for this device” ive been trying for the past 3 days, help.

Asked 3 months ago by Vivi.

• A:Answer There is no game code, just find the game and click redeem in the vr

  Answered 3 months ago by Topher82Verified Purchase

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Q: QuestionI bought this for my son. How does he activate The Walking Dead, Saints and Sinners?

Asked 3 months ago by Darrin.

• A:Answer Find the game in the vr store it will show redeem on it

  Answered 3 months ago by Topher82Verified Purchase

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Q: QuestionMy meta quest 3s didn't came with game either and i had by resident evil 4 because of it

Asked 3 months ago by Sage.

• A:Answer It does come with it you hust need to redeem it in the vr its downloaded

  Answered 3 months ago by Topher82Verified Purchase

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Q: QuestionThis bundle did not come with the walking dead saints and sinners game. Yes I check the library as well as for a code and the game was not there. Can anyone please help with this issue.

Asked 3 months ago by Sal.

• A:Answer Ours did not include it either. This product is a rip off.....

  Answered 2 months ago by JasenCVerified Purchase

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Q: QuestionThe Walking Dead Saint and sinners game should be included with the bundle purchase, but it’s asking me to pay for it. How do I claim the game?

Asked 3 months ago by Alo.

• A:Answer Contact oculus Suport on twitter

  Answered 2 months ago by TizerVerified Purchase

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Q: QuestionDoes it come with both saints and sinners and the batman game or only twd i heard batman is free with all the headsets does it have both games?

Asked 3 months ago by Funnyfatguy.

• A:Answer I didnt ge the saints and sinner

  Answered 3 months ago by AnonymousVerified Purchase

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Q: QuestionThis bundle says it comes with the walking dead saint and sinners game. But i never received the game on my meta quest( it not in my library and there was no code). Can some one please help me with this

Asked 3 months ago by Sal.

• A:Answer Search it up in the store it should show somewhere it should say redeemed.

  Answered 1 month ago by PhyKen101Verified Purchase

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Q: QuestionI was suppose to get the walking dead but it’s charging me on the app.

Asked 3 months ago by Game.

• A:Answer Hi there, We see that you might need a hand claiming your copy of The Walking Dead Saints & Sinners, we would be more than willing to help get you diving into the Immersive world of The Walking Dead. Please come have a chat with us over at the Meta Quest Help Center, our team is always available and more than willing to help!

  Answered 3 months ago by Meta Store Support

  
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Q: QuestionDid I get the correct console for saints and sinners bundle? I bought two consoles, Batman bundle and sinners bundle. My Batman bundle says on the box Batman is included. My other box doesn’t mention the game. Will it still be redeemable?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Meta - Quest 3S 128GB | Virtual Reality Headset Without Wires — Thirty-Three Percent More Memory — 2X Graphical Processing - White

• A:Answer Hey there, If you have bought this particular product that you have commented on then you are entitled to the Saint & Sinner game which is included as a bundle. To verify this further head over to Meta Store Support and we can look into this further for you. Thanks

  Answered 3 months ago by Meta Store Support

  
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Q: QuestionIs the game in the bundle emailed?

Asked 4 months ago by Ameira.

• A:Answer Yes , the game can be redeemed for free at the meta store it's not in the box

  Answered 3 months ago by temj046

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Q: QuestionDoes the walking dead bundle includes the 3 month horizon plus?

Asked 4 months ago by R.

• A:Answer Yes! My bundle came with 3 months of Horizon plus

  Answered 3 months ago by LorenzoPVerified Purchase

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Q: QuestionWhat does the walking dead meta quest 3s bundle box look like? I ordered one the other day and when I picked it up it just looked like the normal quest 3s box. Is there a walking dead slip cover on it? I didn't open it bc it's an Xmas gift.

Asked 4 months ago by AAAA.

This question was asked about the related product: Meta - Quest 3S 128GB | Virtual Reality Headset Without Wires — Thirty-Three Percent More Memory — 2X Graphical Processing - White

• A:Answer I am pretty sure when you open the meta horizon app in settings and when you set your headset up, you will get the option to get the walking dead for free there should be a “get” option.

  Answered 4 months ago by Anonymous

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Q: QuestionI have got my new Meta Quest 3s and tried to redeem Batman Archana Shadows game but could not do it. I have checked my email as well to find for any code to redeem but could not find one. May I know how to redeem the game please..!!

Asked 5 months ago by UBSVO.

• A:Answer Hey there! We hear you've just gotten yourself a new Meta Quest 3S and were excited to jump right into Batman: Arkham Shadow, however you were stopped by a road bump of not being able to redeem it, that's of course not ideal so let's see if we can get this game redeemed and you into the world of Gotham city, so that you can start saving it! So if you're unable to redeem the game via the Meta Store (it shows a price instead of the redeem button), then there is a different way to redeem it, which would be via the Meta Horizon app. However you will need to have an active payment method registered on your account before you can redeem the game, so please be sure that you've gotten one registered. You can check out our help center under the title "How to add or remove a payment method for Meta Store and Meta Horizon Store" if you need help adding a verified payment method to your account. Once you've got your payment method setup, you're ready to go, next step is going to the Meta Horizon app and opening up the Menu by tapping on the three bars at the top, from there scroll down to wallet and click on it, there you should see a payment and extras tab where you should be able to redeem it. If you don't see it or you're unable to redeem it, then you will have to reach out to our support team via our Meta Quest Help Center, so that we can have a look into this for you and get your Arkham city adventures started. We hope this helped and look forward to hearing about your future virtual adventures with your new Meta Quest 3S! Have a fantastic day!

  Answered 5 months ago by Meta Store Support

  
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Q: QuestionDoes this come with Batman Arkham Shadow?

Asked 8 months ago by Obmas.

• A:Answer Hey there! Our Batman Arkham Shadow promotion has now ended so any headsets not apart of this bundle will not come with the game!

  Answered 8 months ago by Meta Store Support

  
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Q: QuestionHow many games can I have on here

Asked 10 months ago by B.

• A:Answer You can put a few average size games on a 64 gb headset. 6 to 7 on a 128 gb. Or depending on your pc memory size. A lot on the pc. Just have to link to meta and pc.

  Answered 8 months ago by TraddVerified Purchase

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Q: QuestionDoes The Walking Dead bundle have a special box? I just did curbside pick up and they handed me a plain white one, but it’s a gift and I don’t wanna open it.

Asked 4 months ago by Xeno.

• A:Answer I also just received mine in the mail today. It has nothing on the outside of the box that says anything about Walking Dead mine too is a gift and I don’t want to open it. Hopefully someone can confirm this because when I called Best Buy to ask them they couldn’t confirm what the front of the box was supposed to look like. When I bought the Batman edition last year it had the Batman symbol on the front of it. I live 45+ minutes from the closest Best Buy so I don’t want to take that drive if this is the correct way it is supposed to look. I’ll provide a picture of the front of my box as well in the comment section.

  Answered 4 months ago by WarcetVerified Purchase

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Q: QuestionIs the game code for The Walking Dead: Saints & Sinners Bundle emailed to you or is it supposed to be in the box?

Asked 4 months ago by Angel.

• A:Answer Still can’t find it

  Answered 4 months ago by AnonymousVerified Purchase

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