Questions & Answers

Q: QuestionI had thw demo and after demo they asked me to purchase this online. But now I cannot buy online from bestbuy. I can only choose to book demo again. How to place an order for this

Asked 1 month ago by Adnan.

• A:Answer Hey Adnan After your demo you should have be able to place your order in-store if the glasses are without Rx lenses. If you are having your prescription added to the glasses you will have been provided a link to the email address given in-store and following this link will enable you to make payment and place an order for the glasses. Thanks.

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionI will only buy if I can have my prescriptions added on the spot when I pick up item. Or at the latest within 1 week of placing the order. And my prescription is -1 so I know that meets the minimum.

Asked 1 month ago by LenT4.

Q: QuestionCan I buy them from bestbuy but have someone put my prescription in them??

Asked 1 month ago by MyPurchase.

• A:Answer Hi there, Thank you for showing such keen interest in purchasing the amazing Meta Ray-Ban Display. You would not be able to add prescription lenses after you have purchased the Meta Ray-Ban Display. Please visit our official website to schedule a demo at your nearest Best Buy store and you will receive more information on how to add prescription lenses to your Meta Ray-Ban Display after your in-store demo. We hope you find this helpful and we cannot wait for you to experience the AI magic of the Meta Ray-Ban Display for yourself!

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionAre they water resistant or sweat resistant can you where them in the rain ?

Asked 1 month ago by Bigkev.

• A:Answer Hi there Kevin, The Meta Ray-Ban Display and Meta Neural Band are IPX4 water resistant. IPX4 rating means your glasses are safe even if you get caught in light rain while wearing them. Simply remove the glasses as soon as you can, wipe them completely dry and you're good to go. The product is not designed to resist submersion or extended exposure to water or other liquids. In case of water exposure, dry the device thoroughly and clear the charging areas of residue or other debris. We hope you find this helpful and please visit our official website to find out more info and to schedule a demo at your nearest Best Buy store!

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionHow do we go about purchasing the meta Ray-Ban display? Can we come into the store and purchase it I don't really care to demo it. I just want to buy it and it's not very clear how to do that unless it is required to demo it to purchase it

Asked 2 months ago by Coolp3r.

• A:Answer Maybe demo it, just like test driving a car before purchasing it. If u like it, buy it. Avoid having to go back and return the pair afterwards or just to try out diff band sizes on wrist. See which demo with band size fits perfect beforehand.

  Answered 1 month ago by Anonymous

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Q: QuestionWhere can I do a Meta-Ray Ban display demo? I have tried to schedule an appointment in Chesapeake, VA

Asked 2 months ago by Anonymous.

Q: QuestionHow do I adapt the lenses to my prescription?

Asked 2 months ago by franck.

• A:Answer you can as long as its no higher or lower than -4 or +4 on each eye. they haven't mentioned if price would change or if you can still get same day or gotta wait. i hope best buy has the ability to change lens on spot. we need someone to confirm them 2 things.

  Answered 1 month ago by tony

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Q: QuestionWhats the weight?

Asked 2 months ago by MD.

• A:Answer Says the weight in the specifications

  Answered 1 month ago by NACHOBIZNIZ

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