Questions & Answers

Q: QuestionDo these glasses support private messaging?

• A:Answer Yes, these glasses support private messaging from various platforms.

Q: QuestionIs there a microphone built into these glasses?

• A:Answer Yes, these glasses have a built-in microphone.

Q: QuestionDo these glasses support live captions?

• A:Answer Yes, these glasses support live captions during conversations.

Q: QuestionDoes this device have built-in headphones?

• A:Answer Yes, this device has built-in headphones.

Q: QuestionCan these glasses understand my language?

• A:Answer Yes, these glasses can understand your native language and generate real-time captions.

Q: QuestionHow long does the battery last on this device?

• A:Answer The battery lasts up to 6 hours of continuous mixed-use.

Q: QuestionDoes this device have built-in headphones?

• A:Answer Yes, this device has built-in headphones.

Q: QuestionWhat is the image resolution of the display?

• A:Answer The image resolution of the display is 4032 x 3024.

Q: QuestionWhat kind of wireless connectivity does this device support?

• A:Answer This device supports bluetooth wireless connectivity.

Q: QuestionIs there a camera integrated into these glasses?

• A:Answer Yes, these glasses have an integrated camera.

Q: QuestionWhat is the image resolution of the display?

• A:Answer The image resolution of the display is 4032 x 3024.

Q: QuestionCan these glasses capture and share images?

• A:Answer Yes, these glasses have the ability to capture and share images.

Q: QuestionHow long does the battery last on these glasses?

• A:Answer The battery lasts up to 6 hours of continuous mixed-use.

Q: QuestionHello, I've been on the waiting lists got almost (6) weeks now. When will in pair be ready?

Asked 2 months ago by CoachB1101122.

Q: QuestionWhat if i have a prescription? Will the prescription lense work?

Asked 2 months ago by Ryan.

• A:Answer Hey Ryan! Thanks for the awesome question. The Meta Ray-Ban Displays are prescription compatible but only to a certain range of prescription. When you complete a demo in-store we recommend asking the specialist if your prescription is compatible before purchasing! We hope this was helpful, have a lovely rest of your day!

  Answered 2 months ago by Meta Store Support

  
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Q: QuestionMy son has no right eye vision, will you make a display for left eye?

Asked 2 months ago by Psota.

• A:Answer Hi there! We're afraid to let you know that the we do not make display for the Meta Ray-Ban Display in the left eye as it comes standard on the right eye.

  Answered 2 months ago by Meta Store Support

  
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Q: QuestionHi I had demo with large frame and Size 2 band. I had the glass with me but the band size is 1. I didn't open it and don't know how big is the difference. Question - can I change band only if unfit my wrist?

Asked 2 months ago by Ken.

Q: QuestionI had a demo in the store, the fitting shows up in my account, I have the email invite to purchase, but the Best Buy website and app both show “schedule a demo”. Who can actually help?

Asked 3 months ago by actuallyerik.

Q: QuestionI demo a large black frame with a band size of 2 but I was invited to purchase a large black frame with band size of 1. How do i get the band size 2 in this case? Can i ask for exchange of the band after purchase?

Asked 3 months ago by Sam.