“Mine do not work for me and I bought the Best Buy warranty so can I return them for a refund?”

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• Hello there, Yes, you can return your non-working Meta - Ray-Ban Display & Neural Band to Best Buy, but whether you get a refund or a replacement depends entirely on your original purchase date. If you are within Best Buy's standard return window (typically 14 to 30 days depending on your membership tier), you can return the device for a full refund. If you are outside that initial return window, your Best Buy protection warranty will cover the malfunction, but they will likely replace or repair the unit rather than issue a cash refund.

  Answered by Meta Store Support 3 months ago

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