A:AnswerHey there,
If you're looking to return the glasses through Meta Support you have a 30 day remorse return period but also you would have a 1 year warranty period you can return them with!
We hope this helped and have an amazing day!
A:AnswerHey there,
Thanks for bringing this question to our attention!
We recommend checking out our public article 'How to optimise your display experience with Meta Ray-Ban Display' on our website for tips and tricks on how to adjust your display image!
If you're still having trouble, please feel free to reach out to our amazing support team for further help. You can reach us via our website by clicking 'Get Support'.
All the best!
A:AnswerI don’t know about that. But, I can tell you the glasses want to take over. If I wear them in the car, they try to take over my music so it glitches. Or in office, if I put AirPods in the glasses take over. They might interfere? You can test that in the demo though!
A:AnswerHey there Jay, thanks for the question.
Currently, the Meta Ray-Ban Display glasses only come in single vision and cover from-4.00 to +4.00D (defined as SPH+CYL) and up to 4D of CYL.
If progressive lenses are what you need though, we do offer those with our Ray-Ban Meta and Oakley lines of glasses! You can see the full range on our website!
Feel free to reach out if you need help ordering at any time!
A:AnswerHey Jess
great question, During your demo if you mention you would like the transition lenses the staff member will give you a QR code in-store allowing you to make you lens order online.
Your glasses will then be delivered with your size needs and your lens needs.
Thanks
A:AnswerHi there,
Facetime is not one of the supported apps with the glasses.
You can share your view from your AI glasses while on a Messenger, WhatsApp or Instagram call.
A:AnswerHi Bruno,
Our Meta Ray-Ban Display only contain 1 camera on the left side of the frame. Therefore, you are only able to take one video at a time. We hope this helped clear things up and for any further queries, please don't hesitate to reach out to us via Meta Support, we'd be happy to help.
Have a lovely day!