“I own this keyboard but have lost the USB. Is there a replacement USB available ?”

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• I called the MS number left by the BestBuy person... and was told the USB is *not* replaceable. So I have a completely worthless keyboard and mouse.

  Answered by Anonymous 5 years ago

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• Hello, Unfortunately, these devices are paired with their USB dongle at the factory by the third-party that creates these devices. My company has a couple that have recently been lost or broken and we've spoken with Microsoft directly and they've stated that there's nothing that you can do but buy a new matching keyboard and mouse set. Best, rockiesFan725634

  Answered by rockiesFan725634 5 years ago

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• Not sure about that, but if they don't carry it the Geek Squad can help you find one.

  Answered by Susie 7 years ago

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• This is where Microsoft can help. Call the number and get them to send a replacement. In the United States and Canada, you can reach the Microsoft Supplemental Parts team at the contact numbers that are listed here: United States: (800) 360-7561, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time. Canada: (800) 933-4750, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time.

  Answered by ob3r 7 years ago

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