Questions & Answers

Q: QuestionI’m buying a new MacBook. Is it necessary to buy this as well

Asked 5 months ago by D.

• A:Answer No

  Answered 5 months ago by AZJEMVerified Purchase

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Q: QuestionIf I don't renew, will Outlook still work?

Asked 5 months ago by beardie.

This question was asked about the related product: Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)

• A:Answer No

  Answered 5 months ago by Davicas

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Q: QuestionSo this is not really a security system, is it?

Asked 5 months ago by AikiJeiki.

• A:Answer No. I recommend Avira.

  Answered 5 months ago by PeterWVerified Purchase

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Q: QuestionCan I change the language from English to Spanish or is it only licensed for one language? What if you can change all the programs will work without any problems?

Asked 5 months ago by Sol.

• A:Answer Yes

  Answered 5 months ago by Davicas

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Q: Questioncan i pay for an upgrade from microsoft 365 personal to family? In other words, I would like to pay a differential and switch to family, as opposed to buying a brand new family subscription and retaining my personal subscription

Asked 5 months ago by Anonymous.

• A:Answer No you have to pay for the update

  Answered 5 months ago by Davicas

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Q: QuestionI need my receipt sent to me every year with the auto-renew. How can I find this? Can I get it automatically sent to my email every year?

Asked 6 months ago by HMJ.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Yes they will send it to you via email

  Answered 5 months ago by Davicas

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Q: QuestionHow long do oyu have to activate it after you purchase it? Is there a deadline by which it has to be activated?

Asked 6 months ago by Knin.

• A:Answer Is not a day line

  Answered 5 months ago by Davicas

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Q: QuestionIs online support included for computer problems?

Asked 6 months ago by Nana.

• A:Answer Yes

  Answered 5 months ago by Davicas

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Q: QuestionIs this product compatible with macOS Monterey 12.7.6?

Asked 6 months ago by Bob.

• A:Answer NA

  Answered 6 months ago by AliceTVerified Purchase

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Q: QuestionI have not redeemed or activated this software. Why am I being charge for an annual renewal

Asked 6 months ago by TMobileHotspot.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer They will charge you only if you activate it

  Answered 5 months ago by Davicas

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Q: QuestionCan I upgrade my subscription to a Family plan?

Asked 6 months ago by Sharon.

Q: QuestionWill this allow me to register it using my work email or does it have to be my personal email?

Asked 6 months ago by SS.

• A:Answer You need to create a new email

  Answered 5 months ago by Davicas

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Q: QuestionHow do I add my individual Office 365 Personal to a second laptop?

Asked 6 months ago by Newby.

• A:Answer You have to use the key they have provided to you simple

  Answered 5 months ago by Davicas

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Q: QuestionWHERE DO I FIND MY PRODUCT KEY SO THAT I CAN INSTALL ON ANOTHER ONE OF MY COMPUTERS?

Asked 7 months ago by DEBBY.

• A:Answer It should be in your email that you chose to use to receive it to.

  Answered 6 months ago by ChristinaO

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Q: QuestionHow to upgrade to family plan

Asked 7 months ago by jhhh.

Q: QuestionWILL THIS VERSION HARM MY CURRENT EXCEL FILES

Asked 7 months ago by BRO.

• A:Answer No it will not cause any harm to old excel files.

  Answered 7 months ago by WesleyVVerified Purchase

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Q: QuestionRegarding the MS365, will it automatically update on my computer, or do I need to upload the update?

Asked 7 months ago by LadyPurple.

• A:Answer A automatically updated

  Answered 5 months ago by Davicas

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Q: Questioncan I continue to use office 2010, that I own?

Asked 7 months ago by jdstone.

• A:Answer Yes

  Answered 7 months ago by CarolVerified Purchase

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Q: QuestionHow do I turn off Auto Renew?

Asked 7 months ago by Anonymous.

• A:Answer Go to the website and cancel it

  Answered 5 months ago by Davicas

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