“I received the email with the Key Code & I downloaded software. I had to restore my computer to factory setting because it wasn't operating correctly. I deleted the email you sent me with keycode and can't recovery the email. How can you help me?”
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Please reach out to Best Buy support here: https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410.
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