Questions & Answers

Q: QuestionWill this work with my Surface Pro 4?

Asked 5 years ago by BCarr007.

• A:Answer Unfortunately, no. For Surface Pro 4, we recommend getting the original Surface Dock.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this docking station work with a surface book i5 model?

Asked 5 years ago by Lc.

• A:Answer Yes, the docking station will work with ant surface as long as it uses the current power plug.

  Answered 4 years ago by CatCityVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this compatible with the Surface Book 1? It looks like the connection is the same

Asked 5 years ago by SurfaceBook1.

• A:Answer Surface Dock 2 is compatible with these Surface devices: Surface Book 3 13.5” and 15” , Surface Pro 7, Surface Pro X, Surface Laptop 3 13.5” and 15”, Surface Go 2, Surface Pro 6, Surface Pro (5th Gen), Surface Laptop 2, Surface Laptop (1st Gen), Surface Go, Surface Book 2.

  Answered 5 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf I buy a Surface Dock 2 in the US, will it still work in the UK. I already am aware the laptop will work without issue in the UK (Just need an adapter for the plug).

Asked 5 years ago by zsh45.

Q: QuestionI have a Surface Pro 7 and would want to connect two Dell 1907FP monitors. The monitors have both VGA and DVI ports. What would I require regarding cables/adapters to to use the new Surface Dock 2 with two of these monitors?

Asked 5 years ago by LilCliff.

• A:Answer You’ll need a cable with a USB-C on one end and DVI on the other end. The cable is available everywhere.

  Answered 4 years ago by SurfaceProUserVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhy is there no HDMI? Does the USB-C port support monitors and is it Thunderbolt 3?

Asked 5 years ago by chris.

• A:Answer You can get USB-C to HDMI, USB-C to Displayport cables that work great. NO, No Surface product has TB3, nor will they anytime in the NEAR future.

  Answered 5 years ago by Compusmurf

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the Surface Dock 2 be attached to a detached Surface Book 2 _screen_ -- not to the base -- and still drive external screens & USB? (Base is too heavy. don't need keyboard)

Asked 3 years ago by Doug.

• A:Answer No, the port is on the Surface Book 2 keyboard.

  Answered 3 years ago by MicrosoftOutreachTeam

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this work with the surface book 2?

Asked 4 years ago by Kelly.

• A:Answer Surface Dock 2 will support dual 4K monitors at 30Hz on Surface Book 2.

  Answered 4 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill the USB-C ports work with iPad pro 11"?

Asked 5 years ago by Tom072805.

• A:Answer Yes. In addition to working very well with my 15" Surface Book 2 and Dell UltraSharp 32 4K USB-C Monitor - U3219QIt, it charges my iPad 11" Pro via USB-C port (using the iPad cord) and connects just fine to iCloud and iTunes for backup.

  Answered 5 years ago by Tom072805

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this dock support 3 monitors?

Asked 4 years ago by Anonymous.

• A:Answer Great question. Yes, it’s possible to add a third display by using the rear USB-C port. Please note that to get the third display the internal screen on the host Surface device will shut off.

  Answered 4 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI already have an existing USB-C to HDMI Cable. Does your rear USB-C ports support Alt Mode on the Surface Dock 2?

Asked 4 years ago by JP.

• A:Answer Thanks for asking. Surface Dock 2 rear USB-C ports support negotiation of USB Power Delivery contracts, but at a maximum of 7.5W.

  Answered 4 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (4)ReportAnswer this question

Q: QuestionIf I can get USB-C to HDMI why would you need the dock? Will the USB-C carry audio?

Asked 5 years ago by Dave.

• A:Answer You could do the single monitor that way, but this is for people who want multiple monitors, as well as the ethernet, USB ports, etc... A docking station like this lets the portable computer basically emulate a desktop with all the ports that aren't available natively on the Surface Pro itself. But you are right, if you only want a single monitor to extend to, you can get by with the one cable.

  Answered 4 years ago by JDThird

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)