Questions & Answers

Name: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
Brand: Microsoft
SKU: 6455204
Price: 800.99 USD
Rating: 4.7 (482 reviews)

Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

Model:: 5BT-00001/5BT-00077; |
SKU:: 6455204

User rating, 4.7 out of 5 stars with 482 reviews.

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$800.99

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Comp. Value: $1,299.99

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QuestionCan I hook up two screens, a keyboard and a read right disk device to this at the same time? The reviews all say it is lacking in the port department.
Asked 4 years ago by Claudine.
- Answer Surface Dock 2 has all the connections you need; it offers two front-facing USB-C ports, two USB-C ports that support video, data, USB audio devices, and two USB-A ports.
  Answered 4 years ago by MicrosoftOutreachTeam
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QuestionWhen will the sandstone color be back in stock for this item?
Asked 4 years ago by Lady.
- Answer Hello Lady. Thank you for your question. To check when this product will be available in stock, you may contact the retailer Support Center using the following link: ***https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001*** Thank you for choosing Intel!
  Answered 4 years ago by Intel team
  Answer this question
QuestionWhen will you restock this item?
Asked 4 years ago by BP.
- Answer Hello BP. Thank you for your question. To check when this product will be available in stock, you may contact the retailer Support Center using the following link: ***https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001*** Thank you for choosing Intel!
  Answered 4 years ago by Intel team
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QuestionWhen will the 13.5" Surface Laptop 4 Intel Core i5 in Matte Black or Ice Blue be in stock again?
Asked 4 years ago by riri.
- Answer I got the ice blue in the store at Lakeland, FL
  Answered 3 years ago by Bino
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QuestionWill this model in the matte black color be available again at Best Buy?
Asked 4 years ago by DDTR.
- Answer Thank you for the question. The 13.5" Surface Laptop 4 Intel Core i5 in Matte Black is in stock on Best Buy.
  Answered 4 years ago by MicrosoftOutreachTeam
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QuestionDoes the surface laptop seperate and allow writing just on the screen that the computer will convert to typed information?
Asked 4 years ago by Anonymous.
- Answer No, it only bends open about 180 degrees no detachment.
  Answered 4 years ago by DakotaV
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QuestionThe above lap top have everything I’m looking for except 2-1/convertible.
Asked 4 years ago by Peaches.
- Answer If you are interested in a device that offers laptop, tablet and studio modes, we recommend checking out Surface Book 3.
  Answered 4 years ago by MicrosoftOutreachTeam
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QuestionConvertible laptop
Asked 4 years ago by Peaches.
- Answer No, the screen does not detach from the keyboard section of the device nor does the screen flip or rotate all the way around. The screen will open to about 120 degree. from its closed position.
  Answered 4 years ago by dylanpendy
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QuestionWhy you don’t have the color ice blue for the 15 inch laptop?
Asked 4 years ago by QB.
This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Ice Blue
- Answer My wife wanted it. Lol so you know how that goes!!
  Answered 4 years ago by Dirtydog09
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QuestionDo these come with a TPM and the secure boot options for bitlocker, credential guard, i know the MS Store offers a "Business" model.
Asked 4 years ago by SmilingBoB.
- Answer Thank you for the question. Yes, Surface Laptop 4 security includes TPM 2.0 chip for enterprise security and BitLocker support, as well as enterprise-grade protection with Windows Hello face sign-in.
  Answered 4 years ago by MicrosoftOutreachTeam
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QuestionHave there been any changes to improve the power cord from earlier surface pro models?
Asked 4 years ago by Anonymous.
- Answer Not sure what previous model chargers/cord had. This one is magnetic, no damage to port if you kick it by mistake, 65W, and has a USB-A charging port on one of the charger sides. That USB charging port helps since the Surface Laptop 4 only has "1" USB-A and "1" USB-C plus the magnetic charging port.
  Answered 4 years ago by SuperSSD
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Showing 21-31 of 31 questions

Questions & Answers

Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black

Q: QuestionCan I hook up two screens, a keyboard and a read right disk device to this at the same time? The reviews all say it is lacking in the port department.

Q: QuestionWhen will the sandstone color be back in stock for this item?

Q: QuestionWhen will you restock this item?

Q: QuestionWhen will the 13.5" Surface Laptop 4 Intel Core i5 in Matte Black or Ice Blue be in stock again?

Q: QuestionWill this model in the matte black color be available again at Best Buy?

Q: QuestionDoes the surface laptop seperate and allow writing just on the screen that the computer will convert to typed information?

Q: QuestionThe above lap top have everything I’m looking for except 2-1/convertible.

Q: QuestionConvertible laptop

Q: QuestionWhy you don’t have the color ice blue for the 15 inch laptop?

Q: QuestionDo these come with a TPM and the secure boot options for bitlocker, credential guard, i know the MS Store offers a "Business" model.

Q: QuestionHave there been any changes to improve the power cord from earlier surface pro models?

QuestionCan I hook up two screens, a keyboard and a read right disk device to this at the same time? The reviews all say it is lacking in the port department.

QuestionWhen will the sandstone color be back in stock for this item?

QuestionWhen will you restock this item?

QuestionWhen will the 13.5" Surface Laptop 4 Intel Core i5 in Matte Black or Ice Blue be in stock again?

QuestionWill this model in the matte black color be available again at Best Buy?

QuestionDoes the surface laptop seperate and allow writing just on the screen that the computer will convert to typed information?

QuestionThe above lap top have everything I’m looking for except 2-1/convertible.

QuestionConvertible laptop

QuestionWhy you don’t have the color ice blue for the 15 inch laptop?

QuestionDo these come with a TPM and the secure boot options for bitlocker, credential guard, i know the MS Store offers a "Business" model.

QuestionHave there been any changes to improve the power cord from earlier surface pro models?