Questions & Answers

Name: Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Platinum (Alcantara)
Brand: Microsoft
SKU: 6517666
Price: 1299.99 USD
Rating: 4.7 (599 reviews)

Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Platinum (Alcantara)

Model:: R1S-00001; |
SKU:: 6517666

User rating, 4.7 out of 5 stars with 599 reviews.

Highly rated by customers for:

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Page Showing 1-16 of 16 questions

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QuestionCan I extend my computer’s GB from 8gb to 16Gb?
Asked 2 years ago by Lh.
- Answer Not on this model here. You might be able to if you pick a different model.
  Answered 2 years ago by EdiW
  Answer this question
QuestionCan a mouse be used with this?
Asked 3 years ago by Jethrine.
This question was asked about the related product: Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sage (Metal)
- Answer Yes
  Answered 3 years ago by LeonadeNuevaJersey
  Answer this question
Questionwhy isn’t my computer charging
Asked 10 months ago by moneymachine.
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Questionwhat is the weight of this model
Asked 1 year ago by Lily.
- Answer 3.44lbs
  Answered 1 year ago by laptopsurface5
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QuestionHello was wondering if the word documents extra are on here permanently with our needing a prescription or is it only a short time then have to renew?
Asked 2 years ago by April.
- Answer I believe it’s permanently
  Answered 2 years ago by CherylC
  Answer this question
QuestionEs compatible con iPhone 11??
Asked 2 years ago by Kare.
- Answer Yes
  Answered 2 years ago by EdiW
  Answer this question
QuestionWhat is the return policy in this laptop?
Asked 2 years ago by Anonymous.
- Answer I purchased Total Tech for the laptop. If anything happens within 2 years, hardware or software, they either fix it or replace it. Well worth the price!
  Answered 2 years ago by SurfaceProLaptopNewbie
  Answer this question
QuestionDoes this laptop have a Alcantara Palm Rest or metal one? Ordered the laptop but wanted to order a cover and there are to different ones available depending on what the keyboard materials are.
Asked 2 years ago by Keyboard.
This question was asked about the related product: Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sage (Metal)
- Answer Metal — it is not the fabric
  Answered 2 years ago by Anonymous
  Answer this question
QuestionI paid 1299 on July 30th now it is onlt 999 can i get the 999 price it's only July 31st
Asked 2 years ago by BillyD.
- Answer Return it and then buy it again
  Answered 1 year ago by jmjii
  Answer this question
QuestionIs this model fanless?
Asked 2 years ago by JohnJacobJingle.
This question was asked about the related product: Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Black (Metal)
Answer This Question
Questiondoes this include all features of Adobe Photoshop?
Asked 3 years ago by klm79.
This question was asked about the related product: Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sage (Metal)
Answer This Question
QuestionI bought this laptop a month ago and already it gets hot very quickly and runs the fan - more than my surface laptop from 2017 did in her whole years of life. Is there anything I can do to improve this?
Asked 3 years ago by Anonymous.
- Answer I bought mine a couple months ago and mine never gets hot or uses the fan, even when I’m using it on my lap with a blanket. You way want to take it back to Best Buy, see if you can get a different one, or what your options are.
  Answered 3 years ago by Anonymous
  Answer this question
QuestionDoes this PC have secure boot capability? Does it have a trusted platform module?
Asked 3 years ago by Walton.
This question was asked about the related product: Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sage (Metal)
- Answer Yes
  Answered 1 year ago by GeorgiaA
  Answer this question
QuestionWhat year model is this?
Asked 3 years ago by frugal.
- Answer The year model is 2022
  Answered 3 years ago by Jenny
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Questioncan the keyboard detach
Asked 3 years ago by PGE.
This question was asked about the related product: Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Sage (Metal)
- Answer No. It's a laptop. If you want a detachable keyboard, then you want to get the Surface Pro.
  Answered 3 years ago by Yojimbo
  Answer this question
QuestionWhat type of storage does it have? HDD-Hard Disk Drive or SSD-Solid State Drive?
Asked 2 years ago by sgrqqcef.
- Answer HDD-Hard Disk Drive
  Answered 2 years ago by CherylC
  Answer this question

Showing 1-16 of 16 questions

Questions & Answers

Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Platinum (Alcantara)

Q: QuestionCan I extend my computer’s GB from 8gb to 16Gb?

Q: QuestionCan a mouse be used with this?

Q: Questionwhy isn’t my computer charging

Q: Questionwhat is the weight of this model

Q: QuestionHello was wondering if the word documents extra are on here permanently with our needing a prescription or is it only a short time then have to renew?

Q: QuestionEs compatible con iPhone 11??

Q: QuestionWhat is the return policy in this laptop?

Q: QuestionDoes this laptop have a Alcantara Palm Rest or metal one? Ordered the laptop but wanted to order a cover and there are to different ones available depending on what the keyboard materials are.

Q: QuestionI paid 1299 on July 30th now it is onlt 999 can i get the 999 price it's only July 31st

Q: QuestionIs this model fanless?

Q: Questiondoes this include all features of Adobe Photoshop?

Q: QuestionI bought this laptop a month ago and already it gets hot very quickly and runs the fan - more than my surface laptop from 2017 did in her whole years of life. Is there anything I can do to improve this?

Q: QuestionDoes this PC have secure boot capability? Does it have a trusted platform module?

Q: QuestionWhat year model is this?

Q: Questioncan the keyboard detach

Q: QuestionWhat type of storage does it have? HDD-Hard Disk Drive or SSD-Solid State Drive?

Most-viewed items

QuestionCan I extend my computer’s GB from 8gb to 16Gb?

QuestionCan a mouse be used with this?

Questionwhy isn’t my computer charging

Questionwhat is the weight of this model

QuestionHello was wondering if the word documents extra are on here permanently with our needing a prescription or is it only a short time then have to renew?

QuestionEs compatible con iPhone 11??

QuestionWhat is the return policy in this laptop?

QuestionDoes this laptop have a Alcantara Palm Rest or metal one? Ordered the laptop but wanted to order a cover and there are to different ones available depending on what the keyboard materials are.

QuestionI paid 1299 on July 30th now it is onlt 999 can i get the 999 price it's only July 31st

QuestionIs this model fanless?

Questiondoes this include all features of Adobe Photoshop?

QuestionI bought this laptop a month ago and already it gets hot very quickly and runs the fan - more than my surface laptop from 2017 did in her whole years of life. Is there anything I can do to improve this?

QuestionDoes this PC have secure boot capability? Does it have a trusted platform module?

QuestionWhat year model is this?

Questioncan the keyboard detach

QuestionWhat type of storage does it have? HDD-Hard Disk Drive or SSD-Solid State Drive?