Questions & Answers

Q: QuestionIs a camera included?

Asked 5 years ago by Max.

• A:Answer Yes, the camera is pre-installed onthe surface. No need to purchase one. I use my camera on all my zoom calls

  Answered 5 years ago by TurboTaxVerified Purchase

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Q: QuestionIf the screen cracks on one of these, can it be repaired or is it essentially garbage at that point. All surfaces to this point have not been repairable, not even through Microsoft. It is a really expensive gamble to have a tablet that has to be tossed.

Asked 5 years ago by Jptatumjr.

• A:Answer Microsoft Does not repair, you can Trade it in and They will give you a brand new one for $450 + tax

  Answered 5 years ago by Adnan

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Q: QuestionI am a teacher and want to project my work from the Surface Pro to the projector screen. How is that done?

Asked 6 years ago by sheets.

• A:Answer Wireless Display 1. Get a wireless display dongle, and use it as a HDMI video source of your projector. https://www.bestbuy.com/site/microsoft-wireless-display-adapter-v2-receiver-dark-titanium/4974200.p?skuId=4974200 2. Use your Surface Pro to mirror display wirelessly. [Windows Key] + [A] >>> Connect >> find the wireless display dongle and connect Wired Display 1. Get an adapter https://www.bestbuy.com/site/microsoft-surface-mini-displayport-to-hdmi-2-0-adapter-black/5921203.p?skuId=5921203 2. Use a HDMI cable from the adapter to your projector

  Answered 6 years ago by AndrewTVerified Purchase

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Q: QuestionI have an older Surface Pro with a docking station. Will the docking station work with the Surface Pro 7 or 7+?

Asked 4 years ago by Rog.

• A:Answer Not sure about the 7+ but my docking station that I was using with my Surface Pro 3 works perfectly with my new Surface Pro 7.

  Answered 4 years ago by Pknox

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Q: Questiondoes it have a usb port

Asked 4 years ago by jim.

• A:Answer Yes it has 1 USB Type A port and 1 USB Type C port. If your like me and like to occasionally use an external monitor with your surface pro7, then I highly recommend purchasing a J5create - UltraDrive Mini Dock for the Surface Pro 7 for $59.99. This dock plugs into the A and C ports on your surface pro and then provides 2 Type-A USB ports, 1 Type C port, an HDMI port (if you want to connect to an external monitor) and a MicroSD slot which is in addition to the MicroSD slot available on the Surface Pro 7.

  Answered 4 years ago by HappyMomVerified Purchase

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Q: Questiondoes it support windows 11

Asked 4 years ago by spr3dave.

• A:Answer Yes, just did the free upgrade to Windows 11 on my new Surface Pro 7. Works great.

  Answered 4 years ago by Pknox

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Q: QuestionDoes this come with a pen or does that need to be purchased separately?

Asked 4 years ago by Anonymous.

• A:Answer It does NOT comes with a pen, mouse, or the keyboard type cover.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionIs the Surface Pro 7 Windows 11 compatible?

Asked 4 years ago by Tom.

• A:Answer Although it came with Windows 10 is has given notice that it is compatible with Windows 11.

  Answered 4 years ago by BubbaVerified Purchase

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Q: QuestionDoes this come with Office?

Asked 4 years ago by Anonymous.

• A:Answer Only limited version you have to purchase it

  Answered 4 years ago by Jas666Verified Purchase

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Q: QuestionI have one of the original surface computers with a purchsed keyboard. Can I use my keyboard with this surface?

Asked 4 years ago by jgm401.

• A:Answer Surface Pro 7's keyboard port is backwards compatibility with Surface Pro 3, Pro 4, Pro 5, and Pro 6.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes it use a sim card

Asked 4 years ago by seyi.

• A:Answer Surface Pro 7 does not have a SIM connection. If you are interested in a compact, lightweight LTE-enabled device, we recommend Surface Pro X and Surface Go 2.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: Questiondose this have a slot to be able to expand the memory

Asked 5 years ago by Anonymous.

• A:Answer Thanks for the question. Yes, Surface Pro 7 has a microSD card slot.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: Questionwhat kind of charger does it include in the bundle ?

Asked 5 years ago by sebas.

• A:Answer It comes with 65W Adapter

  Answered 5 years ago by Adnan

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Q: Questiondoes it have and HDMI port?

Asked 5 years ago by FredinChi.

• A:Answer Only comes with USB-C port, you will need Surface Dock or Surface Travel Hub

  Answered 5 years ago by Adnan

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Q: QuestionCan I use the keyboard and pen from my Pro 4 Surface on the 7?

Asked 3 years ago by woodhaven.

Q: QuestionWhat apps are on it? Does it have the app procreate or digitalart? Any drawing apps?

Asked 3 years ago by Dayy.

Q: QuestionCan you write with the pen and save it as text?

Asked 4 years ago by Mer524.

• A:Answer Yes, my sons absolutely loves it.

  Answered 4 years ago by cassie

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Q: QuestionWhat is the warranty? I got this a year ago and my charger stopped working

Asked 4 years ago by Taztat.

• A:Answer You have to buy the warranty separately and it’s 1 or 2 years. Schedule a repair and if they can’t fix it they send it back to the manufacturer who will either fix it or send you a replacement.

  Answered 3 years ago by Smeka724Verified Purchase

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Q: QuestionAm I missing what CPU actually is installed? Is it dual-core, quad-core, six-core? What is the GHz? Thank you.

Asked 4 years ago by i5CPU.

• A:Answer Hello there. Thank you for your question. The information provided under technical specifications on the retailer's website does not mention exactly what processor model comes installed in this Microsoft - Surface Pro 7 touch-screen system. In this instance, to verify this information, we suggest you to contact the system manufacturer. You can contact the system manufacturer using the following link: ***https://support.microsoft.com/en-us/contactus*** Thank you for choosing Intel!

  Answered 4 years ago by Intel team

  
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