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I have not had this issue, but my co-workers had this happen, but when I checked their settings, I found that they accidentally enable tablet mode which disables the keyboard. If this is not the case for you, maybe check for updates or update your drivers???
Sorry, there was a problem. Please try again later.In many cases, installing the latest Windows and Surface updates will resolve issues with your Surface Type Cover. If you still are still experiencing this after updating, you can troubleshoot your device: https://support.microsoft.com/en-us/help/4023473/surface-troubleshoot-your-surface-type-cover-or-keyboard. If after this you are still experiencing issues, this article may advice you on further steps you can take: https://answers.microsoft.com/en-us/surface/forum/all/surface-pro-4-type-cover-suddenly-not-working/c9658061-c4bf-4fdc-8f72-116e075eeb1c.
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