Questions & Answers

Q: QuestionIs this controller work for the new Xbox One X??

Asked 8 years ago by Ive.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One and Windows 10

• A:Answer Yes, I purchased this controller for my 6yr old daughter and she loves it. It connects fast with no issues at all.

  Answered 8 years ago by Smurf8232Verified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionIs this controller very durable??

Asked 8 years ago by Anonymous.

• A:Answer Yes it is

  Answered 8 years ago by RockyVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionIf I were to purchase the controller protection plan with this product, and say a few months later I would start experiencing controller drift (where after releasing the joystick, the movement does not get cancelled), would that warrant a replacement?

Asked 4 years ago by Simon.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray/Blue

• A:Answer Absolutely!!!

  Answered 4 years ago by MrEvans1018Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDose it have duel Shock?

Asked 5 years ago by BoomBoomSlayer.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Patrol Tech Special Edition

• A:Answer No. The controller does vibrate though. Only PlayStation controllers have Daul Shock technology.

  Answered 5 years ago by crg98

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI have this controller and need a replacement, but my store does not have this color scheme. Does the Geek Squad Protection plan still allow me to swap this out for a different color controller?

Asked 5 years ago by Tom.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray/Blue

• A:Answer Not unless the store breaks the rules, it has to be replaced with one exactly like it.

  Answered 5 years ago by CodyP

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this work with xbox 360?

Asked 5 years ago by Patty.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray/Blue

• A:Answer Yes, it should work with a Xbox 360 Patty.

  Answered 5 years ago by Johnny

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this controller work with Apple TV?

Asked 5 years ago by brad.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - White

• A:Answer Yes, you can! For more information on how to sync this Xbox wireless controller with Apple TV, go here: https://support.apple.com/en-us/HT210414

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the controller bring its own cable charger.

Asked 5 years ago by Anthony.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black

• A:Answer Thanks for asking! This Xbox wireless controller uses two AA batteries (included) and is not rechargeable. It does not include a charging cable, however it is compatible with most standard micro-USB cables.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (2)Unhelpful (1)ReportAnswer this question

Q: QuestionWhat is the warranty on this. Just bought in June and parts are not working properly already.

Asked 5 years ago by Hswan76.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Sport Red

• A:Answer Thanks for your question! Every new Xbox wireless controller comes with a 90-day limited manufacturer's warranty from Microsoft. For assistance, please contact Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionMy grandson has an Xbox one S. Will this work with it?

Asked 5 years ago by GrammaGamer.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Patrol Tech Special Edition

• A:Answer Thanks for your question! Yes, this Xbox wireless controller is compatible with all consoles in the Xbox One family including Xbox One S.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this come with the recharegeable battery/9ft cable too or is it just the controller? What comes in the box?

Asked 5 years ago by CathyC.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black

• A:Answer Thanks for your question! This product comes with one Xbox wireless controller and two AA batteries. Rechargeable battery pack and compatible micro-USB cable are sold separately.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this controller work with cell phone Bluetooth android

Asked 6 years ago by Al.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black

• A:Answer Yes, this Xbox wireless controller may work with Android devices that support Bluetooth. For information on how to connect to your device, go here: https://beta.support.xbox.com/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues

  Answered 6 years ago by MicrosoftOutreachTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this controller work with Xbox 360 and Kinect system?

Asked 6 years ago by Sherry.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black

• A:Answer nope you’d need a Xbox 360 controller

  Answered 5 years ago by Katelynn

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the controller Bluetooth?

Asked 6 years ago by Ricky.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Night Ops Camo Special Edition

• A:Answer Yes, this Xbox wireless controller has built-in Bluetooth support.

  Answered 6 years ago by MicrosoftOutreachTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes this come with the fortnite dark vertex bundle?

Asked 6 years ago by Alexh.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One and Windows 10 - Epic Purple Special Edition

• A:Answer This special edition Xbox wireless controller comes with codes good for the legendary Dark Vertex outfit and 500 V-Bucks for Fortnite.

  Answered 6 years ago by MicrosoftOutreachTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this work with Apple tv

Asked 6 years ago by Kristina.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Blue

• A:Answer Yes. Go to your settings and select the remotes and devices. It takes you to Bluetooth. Press and hold the Xbox button in the center for a couple seconds, then hold the small button in the front of the controller by the left trigger and bumper. It’ll show up on your Apple TV. Enjoy!

  Answered 6 years ago by Homelesskidonthestreet

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this controller Bluetooth

Asked 6 years ago by Mg.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Red

• A:Answer Yes it is

  Answered 6 years ago by Wayne

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionDose this controller have pegs in the back

Asked 6 years ago by Immortal.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Sport Red

• A:Answer No that is the elite controller

  Answered 6 years ago by Luckydog1

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionWhat is the strongest battery to use for this controller

Asked 7 years ago by Mitch.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray/Blue

• A:Answer I would suggest purchasing the rechargeable batteries they sell for the controllers, or you will find yourself purchasing a ton of AA batteries. I bought mine from Best Buy and it works perfectly.

  Answered 7 years ago by RonaldVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)