Questions & Answers

Q: QuestionIs an internet connection required to activate this card?

• A:Answer Yes, an internet connection is required to activate this card online.

Q: QuestionDoes this gift card allow me to pre-order games?

• A:Answer Yes, you can digitally pre-order and pre-download games with this gift card.

Q: QuestionAre there software requirements to use this gift card?

• A:Answer Yes, content requires a game to use this gift card.

Q: QuestionCan I purchase a Game Pass with this gift card?

• A:Answer Yes, you can buy a Game Pass membership with this gift card.

Q: QuestionCan I use this gift card to purchase accessories?

• A:Answer Yes, you can use this gift card to purchase accessories like the Xbox Wireless Controller.

Q: QuestionIs this gift card delivered as a physical card?

• A:Answer No, this gift card is delivered as a digital download.

Q: QuestionIs it possible to buy full games digitally with this?

• A:Answer Yes, you can buy full digital game downloads with this gift card.

Q: QuestionDoes this gift card allow me to pre-order games?

• A:Answer Yes, you can use this gift card to digitally pre-order games.

Q: QuestionCan I buy full games digitally with this gift card?

• A:Answer Yes, you can buy full games digitally and download them.

Q: QuestionDoes this gift card require internet to be redeemed?

• A:Answer Yes, this gift card requires internet to be redeemed.

Q: QuestionCan I purchase a Game Pass membership with this gift card?

• A:Answer Yes, you can buy a Game Pass membership with this gift card.

Q: QuestionAre there software requirements to use the gift card?

• A:Answer Yes, content purchased with the gift card requires a game.

Q: QuestionCan I use this gift card to purchase accessories?

• A:Answer Yes, you can use this gift card to purchase accessories like the Xbox Wireless Controller.

Q: QuestionHow can i send the card to my grandson

Asked 1 month ago by Mikeg.

• A:Answer Since this is the digital version, once Best buy emails you the code, text your grandson the code v

  Answered 1 month ago by TrickyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionJust wondering why when I ordered a Microsoft gift card the first time it took about 10 minutes for me to receive now this one has taken over 4 hours. Any reason for that?

Asked 1 year ago by MatthewM.

• A:Answer Times can vary. It has to be approved by your financial institution and then processed. Then it has to be sent. It can take anywhere from minutes to even a day or so.

  Answered 1 year ago by WhitneyBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question