“How do I get a replacement? The battery will no longer hold a charge.”

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• Thanks for your question! If you have an extended warranty through Best Buy, please contact Best Buy customer service directly for assistance. Otherwise, please reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

  Answered by MicrosoftOutreachTeam 6 years ago

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