“I have the extended warranty for my Elite 2 and cannot locate any in store to exchange. I hear Microsoft is re-releasing the Elite 2 but I have no info. When can I get my warranty fulfilled?”
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What you have to do is order a new controller online and have it shipped to the store. Then when you go to pick it up the new controller, ask for a refund for the new controller. Then exchange your old geek squad warrantied controller for the new controller you just returned. this way you dont go without your controller for a week.
Sorry, there was a problem. Please try again later.We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution For information on extended warranties purchased through Best Buy, we recommend contacting them directly here: https://www.bestbuy.com/site/electronics/services/pcmcat1528819595254.c?id=pcmcat1528819595254
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