“I have a Geek Squad warranty on my Xbox Elite 2. However, all of the Best Buy stores within 100 miles are sold out... how can I get a replacement for this broken controller?”

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• So there’s a few things you can do. Call and request them order a replacement or call Xbox and request a replacement. Xbox will send out a refurbished one and Best Buy’s policy is a one time replacement and it’ll cost you 50 bucks. ( I learn the hard way after buying the warranty because the controller breaks frequently).

  Answered by Thegrinch3222 2 years ago

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• For assistance under Best Buy's Geek Squad Protection, go here: https://www.bestbuy.com/services/triage/home

  Answered by MicrosoftOutreachTeam 5 years ago

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