Questions & Answers

Q: QuestionDoes this Xbox Game Pass Ultimate membership include Xbox Live Gold?

• A:Answer Yes, this Xbox Game Pass Ultimate membership includes Xbox Live Gold.

Q: QuestionHow long is the activation period for this Xbox Game Pass Ultimate membership?

• A:Answer The activation period for this membership is 1 month.

Q: QuestionWhat are the software requirements for this Xbox Game Pass Ultimate membership?

• A:Answer You need an active Xbox Live Gold or Xbox Game Pass Ultimate membership.

Q: QuestionWhat does EA Play give you access to?

• A:Answer EA Play gives you access to top titles on console and PC from best-loved series like Battlefield and STAR WARS.

Q: QuestionCan I play games on other devices besides an Xbox console with this membership?

• A:Answer Yes, you can play on supported PCs, mobile phones, tablets, and consoles with more supported devices coming soon.

Q: Questionis it compatible with Xbox series X?

Asked 3 months ago by donb.

• A:Answer Yes

  Answered 2 months ago by RashnaJVerified Purchase

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Q: QuestionI never ordered this. If I never activated do I need to cancel

Asked 3 months ago by I.

• A:Answer No only if you activated it... And if you do activate I believe the reoccurring payments activate also so be aware

  Answered 2 days ago by JeffreyAVerified Purchase

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Q: QuestionHow to cancel subscription

Asked 5 months ago by Anonymous.

• A:Answer Call in to cancel your subscription.

  Answered 1 month ago by AngelikaHVerified Purchase

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Q: QuestionHow do I cancel

Asked 10 months ago by Faye.

• A:Answer I use a different product.

  Answered 5 months ago by AntonZVerified Purchase

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Q: QuestionI checked the reciept, the order history, and my gmail, and the code wasnt there, I also contacted support and they said I had to go through some complicated phone call thing which I don't have time for. It says activation required but I don't know how to

Asked 10 months ago by Alex.

• A:Answer Check your Email , it will either be from Microsoft or BestBuy or Both

  Answered 7 months ago by SeetherfanVerified Purchase

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Q: QuestionHow do I activate membership for Xbox membership

Asked 2 years ago by Anonymous.

• A:Answer You have to use the redemption code on the back of the card or through the purchase receipt and put it into the Xbox app or Xbox store.

  Answered 11 months ago by NicholasLVerified Purchase

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Q: QuestionIs there an expiration for redeeming and activating your free 1 month Xbox game pass reward?

Asked 4 months ago by Anonymous.

• A:Answer Not my knowledge. It’s like a gift card. Doesn’t really expire.

  Answered 1 month ago by ChristopherCVerified Purchase

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Q: QuestionHow do I activate the card and get my code, and no I don't mean how to enter or redeem the code, I mean how am I supposed to get the code in the first place? Because it says activation required but nowhere on this site does it tell me heo to activate.

Asked 1 year ago by Alex.

• A:Answer If you have the Best Buy app, you should be given the code through the app, it will also send it to your email unless your email is full and can’t accept anymore emails. Best Buy app is your best bet on getting the code though, it’s how I redeemed mine!

  Answered 9 months ago by BRAZYVerified Purchase

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