What is Best Buy doing to prevent bots buying up entire stocks for resellers to enjoy scalped rates? As an individual consumer I need reassurance that where I choose to pre-order doesn't cater to connivery. null

Question

Fred · Accepted Answer

Nothing bots will eat up every website the Xbox released on.....

Question · Answer

Why not have a, “Verify you’re a human” check box to prevent bots?

W1ck3dw1tch · Answer

all retailers should do in person pre orders, no online and that will eliminate bots from buying online. Not only would it boost sales for the stores cause of the impulse buys also when customer is in the store waiting. People get hungry, Thirsty, Find something else they need or see something on sale. Just an idea.

Answered by W1ck3dw1tch 4 years ago

Pablo · Answer

Short answer, nothing. I had a Series X in my cart and in the checkout process and the messages kept saying "We're having a system problem but it should be temporary, try back in a little while." Finally, I got an out-of-stock message and my cart was emptied. All this after adding the pre-order to an already populated cart at the moment pre-orders became available. Needless to say, this card-holding, Elite Plus BB customer is not happy. Make me happy again, BB?

Answered by Pablo 4 years ago

vince · Answer

They do not care. As long as they get paid. Their "chat representatives" attitude is pretty much too bad, sucks that you did not get it but a bot did so we get paid, wait for next wave eventually. Its garbage.

Answered by vince 4 years ago

crashkid1982 · Answer

Just look what's happening on ebay already.

Dona · Answer

I in have complained to all stores bout it and they seem not to care . Same thing with Walmart when it says sale at 9pm when 9pm hits they sold out already and people are buying multiple and selling them for high prices... they ruined it for the kids who actually want them

Answered by Dona 4 years ago

Answer

Absolutely NOTHING!

BrianC · Answer

They're doing nothing. This is evident by the total mess of the Nvidia 3090 graphics card.

DoneWithBB · Answer

Best Buy’s greed is identical to the scalpers using bots to make obscene profits. It’s become obvious they don’t care at all about their reputation with the general public. They’ve had months now to take steps to help actual customers buy a product they desperately want. However, they’ve chosen bots as their primary customers, not you. It looks like most big retailers have decided to cater to scalpers because it’s a sure sale with minimal effort. Scalpers are BB’s preferred customers, clearly. We have to accept that we, the individual consumer, are not BB’s target consumer anymore.

Answered by DoneWithBB 3 years ago

LMtech · Answer

Nothing at all. A simple verify you are human would solve the issue.

Rido · Answer

Because corporations don't care about where their money comes from as long as it comes to them.

TheU · Answer

Ask them at their shareholder meeting

LouJames · Answer

What we can do is refuse to buy from the resellers. Stick them with stock, and do not buy restocked items from Best Buy.

garygary · Answer

They don't want to prevent bots from buying up entire stocks, because they make money. They don't care if consumers aren't able to get them. They only care about making money

Jayden · Answer

I think it would be a good idea to make it where there can be only one xbox x|s or ps5 to one address.

Dylan · Answer

They should add what google has preventing bots so some people don’t use bots to resell Xbox’s

GreedyPunks · Answer

nope and the thing they have implemented now favors internet connection speed. you click the add to cart button and it tells you to hurry up and wait that randomly (which isn't random enough) few minutes they will let a few be sold. every time i see that stupid button turn yellow it says something along the lines , we are requiring another step because of high demand. I got yo ur high demand, this is the problem with retail stores. non of which implement rain checks and reservations, which used to be common practice until Walmart ended it. its simple that keeps people from buying more than one of them , as well as keeps customers happy. but that's too hard. and also shows how much it only about profit margins.

Tibbs · Answer

Nothing, they need to follow up suit with their smaller competition M C..... In person in store purchasing only, if you want it you'll drive to a store and buy it. That would also take them caring about their customer. They don't change their ways they're going to lose a lot of customers to the much smaller retailers that are being customer first. Another week of sold out online and not available in store I'm probably going to take my 4-6k a year in electronics elsewhere. Not a happy elite member right now

LVic513 · Answer

NOTHING 
Best Buy DOES NOT care if it’s an Elite member, a real person or a bot for an EBay reseller who buys all their stock. A bot will pay the same way we will. They are just practicing capitalism. 

The bots were an issue on preorder day and are even more of a problem 2 months later.

MatthewJ · Answer

Not sure there's anything they can do at this point?! I was lucky enough to win a 3060 on Newegg's shuffle when they launched a couple weeks ago and plan to take my business here in the future. Best Buy is doing as little as possible while saying they are fighting bots/flippers to appear to care. I too have been sitting at my pc and refreshing the page till I see an add to cart button that never gets added... It feels impossible to be able to do so. Are most people using bots just to get the item? 

Idc about the miners, mine away! It's the flippers that add no value to society by doing this. Flippers don't add any value to society, they take and take without offering anything in return.

Punky · Answer

Why don’t they take it offline so people can have a chance to buy it in the store.

Blindrage · Answer

Nothing. All they would have to do for highly sought after products is require your account be elite or elite plus to pre-order, and as stock comes available you are able to buy one. If there is excess stock then its opened to everyone else. But they won't because as others have said, they don't care. Not sure why they even have rewards levels for being loyal customers if you can't buy product you want.

I'm done buying from Best Buy until they start to care about their REAL customers.

Curtis · Answer

Make too much sense.... Once I heard cause the sale out,,,, I knew what the answer was. Best Best knew this and it makes you wonder, which is more important-- Bots or non Bot customers.

Answer

I am the lucky one. I placed the order on 9/22 over the phone. I did call the Microsoft main number 30 minutes before the official pre-order started and kept the sales rep on the phone until 11:00a.m., she helped me to place the order.

Frankie01 · Answer

They are doing nothing, the bots get everything! I tried last year, and now I'm giving up! Fk xbox and this stupid system Bestbuy has for getting this xbox x . They should only allow you to buy it in store!

Answer

Nothing

Jennifer · Answer

No

Answer

Nothing. Best Buy and seemingly most retailers are in business because they sale things. No matter who buys them, they make the sale. Spending extra money or time for online purchasing security for the sole purpose of helping determine which "consumer" makes the purchase, may not be in there interests.

Jahseh · Answer

Absolutely nothing

Franklin · Answer

Nothing, actually Best Buy is selling the very shopping bots so that people can gobble up these deals at $499, then they turn around and sell on eBay at $1,800.

TrickyD22 · Answer

They will stop online sales when the hoarder bots get them and they are sitting on all those Xbox and PlayStation sales for Q4. Should be a lottery system so bots don’t force everyone to pay $500 for these things if they want one for their kids Xmas present.

Firebreaker · Answer

They did nothing at launch. How ever starting with Black Friday, they are doing verification codes at check out.

Answer

Go to walmart online. They are never out of stock and bots don't work there.

Answer

They still are doing nothing. Disgraceful. The only way is to use a bot to get a gpu or console anymore. Literally the one and only way.

LehiBenson · Answer

The "Grinch bots" have already taken advantage of Best Buy Totaltech. A new 'Stopping Grinch Bots Act' bill has been introduced once again but don't hold your breath on this passing.

Answer

As far as I know they are not posting up Xbox online for sale. You have actually go to store and ask if they have one available in the back. That’s how I bought mine

Answer

Tea and shade, they probably profit off of the scalping in some way. Shamelessly.

Answer

Win will the xbox x be in stock

illlwilll · Answer

Absolutely nothing. I've been shopping with Best Buy for a decade and they have no plans to fix this problem. I went to buy GTX 3080 TI. and it literally sold out in milliseconds. But Best Buy got paid so..... not like they care.

Dannn489 · Answer

Best Buy could sell the consoles in store to prevent BOTS but they don’t care about the customer. BB keeps letting scalpers and bots take over their website. How about in store purchase only, scalpers can’t walk out of a bestbuy with 10 Xbox and 10 PS but they can online

jackal · Answer

NOTHING

Edhalo · Answer

This is a joke... A year later and still sold out? They have have a limited online supply and make people physically go to the store.

Rsds · Answer

Start to issue tickets to store fronts in order for the consumer to get a PlayStation 5 and not the boys . It’s ridiculous that a computer can put beat the consumer.

Perryinjax · Answer

Corporate retailers WANT to sell their entire stock to GREEDY SCALPERS because Corporations exist and live and breathe GREED. There is NO THING anywhere in the Corporate mindset that cares one bit about the CONSUMER, except the amount of caring, or more accurately, the APPEARANCE of caring, that will help to satisfy the GREED. 
MONEY, PROFIT, is the ONLY thing.

Answer

That’s already started. People are all over Facebook yard sell groups selling them like crazy.

Techie · Answer

Nothing. In order to add a human authentication tool it will require a complete website overhaul which is costly. 99.9% of the items they sell don’t need this so therefore is not worth spending the money in the long run. Their inventory is in a separate server which gets updated after the purchase not when someone puts an item on a cart. This is why someone can have it in a cart and it disappears before the purchase is completed. There is technology out there to fix this as well, you place an item on the cart and is reserved for X minutes until you complete the transaction. Also an expensive website overhaul that is not warranted for such low volume item which will not be in this demand in a few months

SirBob · Answer

They will require account login and captcha screening.

Vic1 · Answer

I'm a regular person and got one. It's possible.

Lidia · Answer

I got one fairly easy from Best Buy. They did have extra measures to make sure you were human. I forgot what it was but they made me verify some extra stuff. Unlike Walmart.

Good · Answer

they are sending you a code to your email to add the item to your cart now so bots are useless now on best buy. hope this helps

Robert · Answer

Just let the bots buy them all up and get stuck paying 840 bucks for the consoles don’t buy any of the ones their selling cause you know they did the 34.99 a month bull crap so it adds up to 840 bucks

Geno · Answer

In short really nothing stores have bein getting a few returns in stores lately of Xbox consoles but will hold them until there friends can come buy them in person via a open box license plate that only management can create. cant do nothing for now just wait until AMD starts making more processors the computer shortage of chips is the global issue, p.s. thank your bitcoin miners to lol before u spend $900 on eBay buying from a local reseller that works with the internal BestBuy management under the table just buy yourself one of these ok

Dona · Answer

Can I pre-order a xbox series x

jermaine · Answer

BEST BUY did great in stopping the bot buying all the stocks of xbox series x . im vary happy on what they did and walmart and gamestop also target should do the same 
best buy change the game with the email verify process , they send you a random number and they u have go back and put it in to verify its a person adding the system to the cart .by doing this it holds the system while you do the verify from the email , so wont lose the console . f great best buy , you did great . about time a major company that actually cares that everyone gets a console to enjoy and not just about profits . thank you BEST BUY

samoan777 · Answer

They make me sign up for an account

Mangaki86 · Answer

best buy limits the number of items that can be placed on your cart, which make its a little more difficult for bots.

GregC · Answer

Only 1 console per customer is allowed for purchase which gives us a dyeing chance against the Bots/scalpers. good luck to us all!

Answer

I can assure you that bots will continue to eat up stock on all websites for at least the next couple years. Nothing they can do about it, 16 year old bot devs are destroying veteran built websites. Botters only target products w high demand and low supply, be mad at the companies for not making adequate stock.

Angel · Answer

I'm a reseller my self but mainly looking to get a console for a person myself. The group that I use to resell is offering bot services for best buy and Walmart but this it. There def more bots used for it but those are the ones I know. I hope you have success in getting personal and hope this helps.

“What is Best Buy doing to prevent bots buying up entire stocks for resellers to enjoy scalped rates? As an individual consumer I need reassurance that where I choose to pre-order doesn't cater to connivery.”

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