Questions & Answers

Q: QuestionDoes this controller need a wireless adapter to work on PC (Windows 10)?

Asked 4 years ago by Pandalorian.

• A:Answer Although the controller is bluetooth and will work with a Windows 10 PC, if you want to use the headset audio connected to the remote you will need to get one of the USB xbox controller adapters for the full functionality.

  Answered 4 years ago by DMC02766

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Q: QuestionWill share button work on Xbox one console?

Asked 5 years ago by Zeebuz6.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Robot White

• A:Answer Thank you for your question! Yes, the Share button is compatible with all Xbox One consoles.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill the xbox rechargeable battery pack that fits Xbox one controllers be compatible with series x?

Asked 5 years ago by ZParis.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer While the battery pack itself is compatible, this controller uses a USB-C cable.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHow many grams does the Xbox Series X controller weigh?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Robot White

• A:Answer 280 grams (including two AA batteries)

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill this work for Windows 11?

Asked 4 years ago by LcZ.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Shock Blue

• A:Answer Thanks for asking! Yes, this controller is compatible with Windows 11 PC via Bluetooth, standard USB-C cable, or with Xbox Wireless Adapter.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionAre there options to dim the light from the Xbox menu button? This button is as bright as a high end LED flashlight in the dark and seriously takes the immersion out of gaming when i keep catching bright tracers in darkened rooms.

Asked 4 years ago by RandomQ4U.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Shock Blue

• A:Answer Nope

  Answered 4 years ago by GreatVerified Purchase

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Q: QuestionWhat charger will work for these wireless controllers? Is there a charger deck I can buy that’s compadible?

Asked 4 years ago by Kim.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Shock Blue

• A:Answer You can charge the controller using the separately bought “xbox play and charge kit”, which comes with an installable battery and a usb-C to usb-A cable to plug into your Xbox One/ Series S or X for charging. You can also just plug the controller to any existing usb-C cable that supports power delivery and use the controller as a wired unit and connect it to the xbox wirelessly while having it plugged into a socket, computer or the xbox itself. For example I am able to have the controller plugged into my Macbook Pro usb-c charger and it supplies power to it and works without having batteries in the controller while I play. There are also many companies that sell third party charging docks for xbox controllers. For example “PowerA” has a dock which comes with a wireless charging dock and batteries for 2 sets of controllers. You also can buy many other docks from anywhere, but your milage may vary. Happy gaming!

  Answered 4 years ago by DemonicCream

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Q: QuestionIf i buy this controller(xbox series x controller) will it work with the xbox one x console? My controllee broke so i need one. Just making sure if this controller would be compatible woth previous xbox consoles

Asked 4 years ago by Someome.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Thanks for asking! Yes, this controller is compatible with all Xbox One consoles, including Xbox One X.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs there a special USB adapter required to use this wirelessly with PC?

Asked 4 years ago by RobPA.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Robot White

• A:Answer Thank you for asking! A Xbox Wireless Adapter is not necessary if your Windows 10 PC supports Bluetooth.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this controller compatible with windows 11?

Asked 1 year ago by Timothy.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Astral Purple

• A:Answer Yes all you will need to do is go to settings>bluetooth and hold on to the pairing button on the Xbox controller and look for Xbox one controller on Bluetooth

  Answered 1 year ago by LopezSierra04

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Q: QuestionIs this compatible with Windows11 OS?

Asked 3 years ago by Kent.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, Windows Devices - Aqua Shift Special Edition

• A:Answer Thanks for checking! Yes, this controller is compatible with Windows 11 PC via Bluetooth, USB-C cable, or Xbox Wireless Adapter.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionIs this coming in stock ever?

Asked 4 years ago by Stock.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Electric Volt

• A:Answer We're sorry for the delay. Best Buy's release date for this controller is now April 30.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan it be connected to pc wired? Also does it support iOS if no then when??

Asked 4 years ago by KoK.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Shock Blue

• A:Answer Yes USB C cable for wired, and bluetooth pairing for IOS.

  Answered 4 years ago by TomTomVerified Purchase

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Q: QuestionDoes the S series controllers work with the Xbox One PC adapters?

Asked 4 years ago by Vengentz.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Robot White

• A:Answer Yes

  Answered 4 years ago by KyleB

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Q: QuestionWill I be able to play pc with this controller

Asked 5 years ago by William.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Yes. You can connect 3 ways: USB type C cable, Bluetooth (provided your PC has Bluetooth connectivity), and using the XBOX Windows 10 Wireless adapter.

  Answered 4 years ago by PCPlayer

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Q: QuestionHow do I print out a receipt for the items I bought online?

Asked 2 years ago by Nick563.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Velocity Green

• A:Answer As a Best Buy employee, we can help you print it out at the nearest Best Buy no problem at all, all we need is your phone number or email for your account so we can pull up your transaction history.

  Answered 2 years ago by Angelo

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Q: QuestionIs this normal wear and tear after one days' use? (see inside paint chipping of joystick) maybe I just notice it more with the different coloring?

Asked 2 years ago by wawwaawawwawaa.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Lunar Shift Special Edition

• A:Answer I've used mine for several days and have not noticed any type of wearing.

  Answered 2 years ago by HardRockerVerified Purchase

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Q: QuestionTo the people who have had it for 6+ months have you had controller stick drift

Asked 3 years ago by Bred.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Nope, but the buttons tend to double click though.

  Answered 3 years ago by AverageReviewerVerified Purchase

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Q: QuestionDoes this controller work with Windows 11 PC?

Asked 3 years ago by Jag.

This question was asked about the related product: Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Thanks for checking! Yes, this controller is compatible with Windows 11 PC via Bluetooth, wired connection with a standard USB-C cable, or Xbox Wireless Adapter.

  Answered 3 years ago by MicrosoftOutreachTeam

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