Questions & Answers

Q: QuestionWill this contoller work on the Playstation 4?

Asked 8 years ago by Nyctolia.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Patrol Tech Special Edition

• A:Answer No, Xbox or PC only

  Answered 8 years ago by ZachVerified Purchase

  Helpful (13)Unhelpful (6)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes this controller work with the new Xbox one X, coming out in November?

Asked 8 years ago by Az.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black

• A:Answer Of course! The controller will work with all members of the Xbox One family of consoles!

  Answered 8 years ago by MicrosoftOutreachTeam

  
  Helpful (20)Unhelpful (2)ReportAnswer this questionShow more answers (4)

Q: QuestionDoes this controller works for my laptop that is my laptop ASUS and i think is window 10 Will it work on it so i can play games like for example um fornite or other games too

Asked 6 years ago by Jackie.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black

• A:Answer If your computer has bluetooth then yes. Or you can use a usb cable to connect it. It does not come with a cable..

  Answered 6 years ago by royc

  Helpful (8)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionIs this controller made by Microsoft, not a knock off or anything? I just seen alot of controllers online that are cheaper knock offs being sold as orginal authentic etc.....

Asked 7 years ago by Peteie.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black

• A:Answer Yes, this is a genuine Microsoft xBox controller, made by Microsoft. I just bought one and it asked me to answer your question since I bought same product. Hope that helps!

  Answered 7 years ago by AuthenticVerified Purchase

  Helpful (7)Unhelpful (3)ReportAnswer this questionShow more answers (5)

Q: QuestionWill this controller work with the Xbox One x?

Asked 7 years ago by Donnie.

This question was asked about the related product: Microsoft - Xbox Wireless Controller - Volcano Shadow Special Edition

• A:Answer Yes it will work

  Answered 7 years ago by Mike

  Helpful (14)Unhelpful (4)ReportAnswer this questionShow more answers (5)

Q: QuestionThis can work with a iPhone 8plus?

Asked 6 years ago by Chino.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black

• A:Answer Yes it does now with IOS 13.

  Answered 5 years ago by Skittles

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionI bought the Xbox one X and immediately saw there was something wrong with my controller. The Dpad is a nightmare, when I press down or left it is EXTREMELY loose and makes a loud tin like noise. Is there something I can do like exchange it for a new one?

Asked 7 years ago by S4301.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black

• A:Answer Return/Exchange it with your receipt at the store from where you bought the unit.

  Answered 7 years ago by PostmanVerified Purchase

  Helpful (5)Unhelpful (2)ReportAnswer this questionShow more answers (4)

Q: QuestionIs it compatible with the bluetooth 4.2 that I have included in my motherboard or do I have to buy the original microsoft adapter?

Asked 6 years ago by MaxyManon.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black

• A:Answer Should work fine with what is on your motherboard, microsoft adapter is not needed if you already have bluetooth receiver in PC

  Answered 6 years ago by RattVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes it have the rubberized grip like the Elite Controller have? Thanks

Asked 6 years ago by Minh.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One and Windows 10 - Black/Grey Special Edition

• A:Answer Not rubberized but it does have some stipling texture. It handles well when my hands are sweating, still better than a normal controller.

  Answered 6 years ago by J2thatVerified Purchase

  Helpful (5)Unhelpful (2)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes the new Xbox Controller work on the original black Xbox One?

Asked 8 years ago by EXOPie69.

• A:Answer Yes it does.

  Answered 8 years ago by RRRockedVerified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionI have an Xbox Controller charging dock made by NYKO. I was wondering if it would work with this? And does this controller have an area where I can plug in my Microsoft Xbox headset? (Not the USB headset)

Asked 6 years ago by Person.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Sport Red

• A:Answer The battery compartment is just like any original Xbox one controller, so any battery pack that would fit in your controller now, should work with this one. This controller also has both the original headset adapter and a 3.5 mm port, making it compatible with most headsets.

  Answered 6 years ago by rillleeyyVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: Questionwhat is the d pad

Asked 4 years ago by trish.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray and Green

• A:Answer The directional buttons on the left hand side

  Answered 4 years ago by Chuck

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo I need to buy an adapter for wireless connection to Windows 10?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black

• A:Answer Thanks for your question! This Xbox wireless controller may be connected wirelessly to a Windows 10 PC via Bluetooth without the need for a separate adapter.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (4)Unhelpful (3)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this controller work on the new XBox One-S?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Patrol Tech Special Edition

• A:Answer Yes, this Xbox wireless controller is compatible with all consoles in the Xbox One family, including Xbox One S.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWill this work with the built in Bluetooth 5 on my Asus x570 tuf without buying it's official receiver??

Asked 5 years ago by GrimJaw123.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Patrol Tech Special Edition

• A:Answer From my experience the controller will work with Bluetooth although, without the dongle I had limited success with the headphone jack on the bottom of controller. When using the Microsoft Dongle, all sound gets directed to the controller when plugging the headset into, along with microphone compatibility whereas when connected to built in computer Bluetooth nothing happens when connect the audio headset but the controller works in alike fashion when not considering the audio issues.

  Answered 5 years ago by Silvaggio

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questiondoes this controller work on Xbox one?

Asked 5 years ago by decoteau.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Patrol Tech Special Edition

• A:Answer Yes

  Answered 5 years ago by ClemsonTyger78

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI want to purchase this controller as a Christmas gift. Is there a time limit to access the Vortex skin and V bucks after purchase? Do they expire if not used within a specific time period from purchase date?

Asked 5 years ago by Steph.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One and Windows 10 - Epic Purple Special Edition

• A:Answer No it does not have an expiration date, looked over my code card multiples of times

  Answered 5 years ago by Santafekid

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf I purchase the controller now do I get the skin code now or with the controller when it arrives

Asked 6 years ago by Xbox.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One and Windows 10 - Epic Purple Special Edition

• A:Answer The digital code for the legendary Dark Vertex outfit comes with the controller.

  Answered 6 years ago by MicrosoftOutreachTeam

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this controller have an aux port and is it compatible with the Xbox one S?

Asked 7 years ago by Kacey.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black

• A:Answer Yes it is compatible and it does have aux that works with mic enabled headphones except iPhone headphones.

  Answered 7 years ago by EmmaVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (4)