“This model (1V8-00001) was first released in November 2020.... when will the new model be released? I have already had to purchase an aftermarket part to fix this one -- so my investment in this model is over.”

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• Best Buy isn’t gonna know when Xbox is gonna release another controller model…? lol?

  Answered by Anonymous 3 years ago

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• Thank you for your question. This is the latest model of Xbox wireless controllers. If you have any issues with it, we recommend contacting our team at Xbox Support: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

  Answered by MicrosoftOutreachTeam 3 years ago

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