“How do you mute the party? I switch the left side and all it does is basically adjust the game volume. It doesn’t change the party volume. It just changes the game volume high enough to the point I can barely hear the party but i can still hear them”

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• Thanks for asking! Rotating the left balance dial completely in one direction will effectively mute either game or chat audio. If that doesn't help, troubleshoot the issue with Xbox Support: https://support.xbox.com/en-US/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset

  Answered by MicrosoftOutreachTeam 3 years ago

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• Rotate the left dial counterclockwise all the way, that should change the party/game audio balance all the way to game, effectively muting the party

  Answered by Keven 3 years ago

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