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Thanks for asking! Rotating the left balance dial completely in one direction will effectively mute either game or chat audio. If that doesn't help, troubleshoot the issue with Xbox Support: https://support.xbox.com/en-US/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset
Sorry, there was a problem. Please try again later.Rotate the left dial counterclockwise all the way, that should change the party/game audio balance all the way to game, effectively muting the party
Sorry, there was a problem. Please try again later.
