A:AnswerThank you for asking! While the port on the headset is USB-C, the cable is USB-C to USB-A so that you can connect it to your Xbox console. This is the same method for connecting Xbox Elite Wireless Controller Series 2 and new Xbox wireless controllers to Xbox Series X/S.
A:AnswerLeft side is for game audio vs chat audio. So if you want to hear your party chat or game chat more you turn the volume on the left side and it will lower the game audio. If you turn it the other way the game audio will go up and your chat audio will go down. The right side it basically master volume. It will turn all audio up or down.
A:AnswerThank you for your question. Two unique, built-in features the Xbox Wireless Headset possesses are auto-mute and voice isolation features. Auto-mute will strongly suppress background noises when you are not speaking, and voice isolation will help tune in to just your voice when the microphone channel is open.
Auto-mute is an adjustable chat volume threshold that determines when the audio your mic pics up should transmit to friends in your chat party. Through the Xbox Accessories App on your console (support for PC app coming at a later date), you can set your auto-mute sensitivity ranges from low (some sounds are muted) to high (most sounds are muted). By creating a volume threshold for chat audio, we give you the controls to reduce unwanted background noise from being shared with your friends and teammates.
Voice isolation is a combination of a beamformer and digital noise reduction algorithm. By combining the signal of two microphone elements with some DSP filtering applied, background noises can be suppressed, but your speech will be maintained.
Xbox Wireless Headset won't cancel out outside noise, but voice isolation will help cancel out sounds other than your voice when chatting into the microphone.
A:AnswerThanks for your question! Xbox Wireless Headset supports industry-leading spatial sound technologies including Windows Sonic, Dolby Atmos, and DTS Headphone: X.
A:AnswerThanks for your question. Yes, you may use the microphone on Windows 10 PC. Windows 10 use requires Bluetooth 4.2+, Xbox Wireless adapter, or compatible USB-C cable. (Each sold separately.) We suggest making sure that your installation of Windows 10 is fully updated before connecting.
A:AnswerThank you for your question. Yes, you may pair Xbox Wireless Headset to your Xbox and phone simultaneously. For more information about Xbox Wireless Headset, please go here: https://news.xbox.com/en-us/2021/02/16/xbox-wireless-headset-announcement/
A:AnswerThanks for your question. Yes, Xbox Wireless Headset can connect to mobile phones via Bluetooth. For more information, please go here: https://news.xbox.com/en-us/2021/02/16/xbox-wireless-headset-announcement/
A:AnswerThank you for your question. Xbox Wireless Headset cannot connect to a Xbox console and Windows 10 PC via Xbox Wireless Adapter simultaneously because it uses the same radio connection for both. It may be possible to connect to your Xbox and a Windows 10 PC via Bluetooth at the same time, though.
A:AnswerDue to high demand, stock of Xbox Wireless Headset is pretty low at the moment but we're working hard to make more available. We recommend checking back with Best Buy online regularly for updates.