Questions & Answers

Name: Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
Brand: Microsoft
SKU: 6453204
Price: 27.99 USD
Rating: 4.5 (3749 reviews)

Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black

Model:: TLL-00001; |
SKU:: 6453204

User rating, 4.5 out of 5 stars with 3749 reviews.

Highly rated by customers for:

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Page Showing 101-120 of 121 questions

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QuestionDo these charge back up, or take batteries?
Asked 4 years ago by Chouk.
- Answer Charge with the built in battery. Uses USB-C cable which is provided in the box. No batteries required.
  Answered 4 years ago by SeriesXcloud
  Answer this question
QuestionAre these headphones going to be available in white to match the Series S console?
Asked 4 years ago by Izzy.
- Answer Nope but hey they work and it’s a comfortable headset!
  Answered 2 years ago by PSANDPCGAMER95
  Answer this question
QuestionI saw it mentioned that you need to buy an xbox adapter for pc if you don't have bluetooth. Can a company rep provide a link to either the best buy or microsoft sites for the adapter. I'm hoping this fix's my problems with in game voice chat in gears 5.
Asked 4 years ago by Allen.
- Answer https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924
  Answered 4 years ago by SeriesXcloud
  Answer this question
QuestionHow do you mute and change game/voice levels? Is it through the XBOX UI or can we do it directly on the headset?
Asked 4 years ago by Devon.
- Answer Xbox Wireless Headset has a button to mute, a dial to adjust game/chat audio balance, and a volume dial.
  Answered 4 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionWhat is the max distance? My xbox is in a closet approximately 30 ft away from where I sit.
Asked 4 years ago by RickC.
- Answer The wireless range from Xbox Wireless Headset to Xbox console is 20 feet (6 meters).
  Answered 4 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionDoes this have surround sound?
Asked 4 years ago by Aiden.
- Answer Yes they have surround sound
  Answered 2 years ago by Saltiva
  Answer this question
QuestionHow Good is the Mic quality? I have a Hyper x cloud alpha pro and its great, but I play on keyboard and mouse on my series x and the controller will turn off and that makes my headset turn off. I would love to know, is this Headset is worth it?
Asked 4 years ago by John.
- Answer In my honest opinion, for $99, it is very much worth it. Coming from Hyperx myself, these are my first wireless gaming headset and I couldn't be any happier with my purchase. I just love how I can be connected to my xbox and connected to my personal/work phone or connected to my PC at the same time. If want to play casually, I can have music from my phone and game @ the same time. The controller will not turn off the headset. Like other reviews have stated, its a little on the bass heavy side, but after tweaking the EQ and using it with Dolby Atmos, it sounds amazing.
  Answered 4 years ago by JAMphib
  Answer this question
QuestionWhat's the distance on the connection range?
Asked 4 years ago by FRESKY.
- Answer 20-30ft depending on walls
  Answered 4 years ago by HiveMAYHEM
  Answer this question
QuestionWhy can't I pre order this item?
Asked 4 years ago by Anonymous.
- Answer PreOrders current back up!
  Answered 4 years ago by TAN20
  Answer this question
Questionwhen can we expect a in store purchase date ?
Asked 4 years ago by Illegalyeti.
- Answer Thanks for asking! Xbox Wireless Headset releases on 3/16/2021.
  Answered 4 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionCan I pre-order this?
Asked 4 years ago by Nick.
- Answer Thank you for asking! Yes, Xbox Wireless Headset may be preordered now. If preorders run out, we recommend checking back with Best Buy online. We expect more to become available in the future.
  Answered 4 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionHello. I wanted to know if the warranty is universal, I mean if it has worldwide coverage by Microsoft. Thanks!
Asked 4 years ago by Floky.
- Answer Terms and conditions of the warranty depend on where you purchased your device. In the US, Xbox Wireless Headset has a manufacturer warranty of 90 days from Microsoft. For more information, please go here: https://support.microsoft.com/en-us/windows/warranties-extended-service-plans-and-terms-conditions-for-your-device-eedf7a23-84a7-1a47-480b-0e10503eedf5
  Answered 4 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionHey! How can i connect this headphones to win10 with USB-C only? I don't have bluetooth or xbox wireless adapter. Just want wire connection via usb. I tested this connection method - win10 can't see my headphones:( But i want to test Windows Sonic.
Asked 4 years ago by GGPizza.
- Answer I don't believe this is possible, which is annoying because the marketing makes it seem like you can do that. I tried it too and it only seems to charge the headset battery.
  Answered 4 years ago by Pradak3r
  Answer this question
QuestionWould I need to buy the Dolby Atmos app to utilize the Dolby Atmos tech?
Asked 4 years ago by CodeRojo.
- Answer I know you will for Xbox as it does not appear to be included with this headset.
  Answered 4 years ago by Shaman
  Answer this question
Questioncan I plug these into my controller via 3.5 if the battery is dead?
Asked 4 years ago by keith.
- Answer I wondered this as well. It does state in the description that with PC you can use a 3.5mm audio cable, so perhaps with the Xbox as well.Hopefully a Microsoft rep will chime in soon. Windows 10: Requires Bluetooth 4.2+, Xbox Wireless adapter, compatible USB-C cable, or 3.5mm audio cable. Each sold separately. Additional platforms supported. Learn more xbox.com/headset-compatibility.
  Answered 4 years ago by Shaman
  Answer this question
QuestionIs this headset better Than turtle beach stealth 700 2 gen
Asked 4 years ago by Cobbra.
- Answer Have to wait for reviews. I sent back a 700 gen2 that was on its way as soon as they revealed this headset. My only concern is the gel cooled muffs vs the fake leather on these, but I'm not picky.
  Answered 4 years ago by Carepackage
  Answer this question
QuestionWill this be supported on windows 10 (laptop/PC) with high quality sound while using the mic? (like how Aptx works) and does it come with a usb plug to transmit to if it doesn't support Aptx?
Asked 4 years ago by Connor.
- Answer Xbox Wireless Headset connects to Windows 10 PC via Bluetooth. If your Windows 10 PC does not support Bluetooth, we recommend getting a Xbox Wireless Adapter for Windows 10 that will allow you to connect this headset wirelessly. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924
  Answered 4 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionIs this headset compatible with ps4 and ps5
Asked 4 years ago by Bissell.
- Answer Thanks for checking! Xbox Wireless Headset is designed for use with Xbox consoles and Windows 10 PC. It is not compatible with PlayStation 4 or PlayStation 5.
  Answered 2 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionWhat is the exact wireless protocol that this headset uses to connect to Xbox Series X? How does the latency compare to 2.4GHz headsets?
Asked 4 years ago by ActuallyMitch.
- Answer Bluetooth version: 4.2 (A2DP, HFP, HSP) Codec: SBC
  Answered 4 years ago by Research
  Answer this question
QuestionWhat is the warranty on this going to be?
Asked 4 years ago by Didge.
- Answer The limited manufacturer warranty for Xbox Wireless Headset is 90 days.
  Answered 4 years ago by MicrosoftOutreachTeam
  Answer this question

Showing 101-120 of 121 questions

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Questions & Answers

Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black

Q: QuestionDo these charge back up, or take batteries?

Q: QuestionAre these headphones going to be available in white to match the Series S console?

Q: QuestionI saw it mentioned that you need to buy an xbox adapter for pc if you don't have bluetooth. Can a company rep provide a link to either the best buy or microsoft sites for the adapter. I'm hoping this fix's my problems with in game voice chat in gears 5.

Q: QuestionHow do you mute and change game/voice levels? Is it through the XBOX UI or can we do it directly on the headset?

Q: QuestionWhat is the max distance? My xbox is in a closet approximately 30 ft away from where I sit.

Q: QuestionDoes this have surround sound?

Q: QuestionHow Good is the Mic quality? I have a Hyper x cloud alpha pro and its great, but I play on keyboard and mouse on my series x and the controller will turn off and that makes my headset turn off. I would love to know, is this Headset is worth it?

Q: QuestionWhat's the distance on the connection range?

Q: QuestionWhy can't I pre order this item?

Q: Questionwhen can we expect a in store purchase date ?

Q: QuestionCan I pre-order this?

Q: QuestionHello. I wanted to know if the warranty is universal, I mean if it has worldwide coverage by Microsoft. Thanks!

Q: QuestionHey! How can i connect this headphones to win10 with USB-C only? I don't have bluetooth or xbox wireless adapter. Just want wire connection via usb. I tested this connection method - win10 can't see my headphones:( But i want to test Windows Sonic.

Q: QuestionWould I need to buy the Dolby Atmos app to utilize the Dolby Atmos tech?

Q: Questioncan I plug these into my controller via 3.5 if the battery is dead?

Q: QuestionIs this headset better Than turtle beach stealth 700 2 gen

Q: QuestionWill this be supported on windows 10 (laptop/PC) with high quality sound while using the mic? (like how Aptx works) and does it come with a usb plug to transmit to if it doesn't support Aptx?

Q: QuestionIs this headset compatible with ps4 and ps5

Q: QuestionWhat is the exact wireless protocol that this headset uses to connect to Xbox Series X? How does the latency compare to 2.4GHz headsets?

Q: QuestionWhat is the warranty on this going to be?

Most-viewed items

QuestionDo these charge back up, or take batteries?

QuestionAre these headphones going to be available in white to match the Series S console?

QuestionI saw it mentioned that you need to buy an xbox adapter for pc if you don't have bluetooth. Can a company rep provide a link to either the best buy or microsoft sites for the adapter. I'm hoping this fix's my problems with in game voice chat in gears 5.

QuestionHow do you mute and change game/voice levels? Is it through the XBOX UI or can we do it directly on the headset?

QuestionWhat is the max distance? My xbox is in a closet approximately 30 ft away from where I sit.

QuestionDoes this have surround sound?

QuestionHow Good is the Mic quality? I have a Hyper x cloud alpha pro and its great, but I play on keyboard and mouse on my series x and the controller will turn off and that makes my headset turn off. I would love to know, is this Headset is worth it?

QuestionWhat's the distance on the connection range?

QuestionWhy can't I pre order this item?

Questionwhen can we expect a in store purchase date ?

QuestionCan I pre-order this?

QuestionHello. I wanted to know if the warranty is universal, I mean if it has worldwide coverage by Microsoft. Thanks!

QuestionHey! How can i connect this headphones to win10 with USB-C only? I don't have bluetooth or xbox wireless adapter. Just want wire connection via usb. I tested this connection method - win10 can't see my headphones:( But i want to test Windows Sonic.

QuestionWould I need to buy the Dolby Atmos app to utilize the Dolby Atmos tech?

Questioncan I plug these into my controller via 3.5 if the battery is dead?

QuestionIs this headset better Than turtle beach stealth 700 2 gen

QuestionWill this be supported on windows 10 (laptop/PC) with high quality sound while using the mic? (like how Aptx works) and does it come with a usb plug to transmit to if it doesn't support Aptx?

QuestionIs this headset compatible with ps4 and ps5

QuestionWhat is the exact wireless protocol that this headset uses to connect to Xbox Series X? How does the latency compare to 2.4GHz headsets?

QuestionWhat is the warranty on this going to be?