Questions & Answers

Q: QuestionDoes this plan include unlimited text messages?

• A:Answer Yes, the plan includes 12 months of unlimited Talk & Text.

Q: QuestionIs mobile hotspot usage free with this plan?

• A:Answer Yes, free mobile hotspot is included with this plan.

Q: QuestionDoes this plan include unlimited text messages?

This question was asked about the related product: Mint Mobile - 15GB/mo Phone Plan - 12 Months of Wireless Service

• A:Answer Yes, the plan includes 12 months of unlimited text messages.

Q: QuestionIs it possible to keep my current phone number?

This question was asked about the related product: Mint Mobile - 15GB/mo Phone Plan - 12 Months of Wireless Service

• A:Answer Yes, you can keep your number if you switch to this service.

Q: QuestionDoes this service work with unlocked GSM phones?

This question was asked about the related product: Mint Mobile - 15GB/mo Phone Plan - 12 Months of Wireless Service

• A:Answer Yes, this service is compatible with most unlocked GSM devices.

Q: QuestionWhat is the minimum contract period for this plan?

This question was asked about the related product: Mint Mobile - 15GB/mo Phone Plan - 12 Months of Wireless Service

• A:Answer The minimum contract period for this plan is 12 months.

Q: QuestionCan I call Canada and Mexico for free with this plan?

This question was asked about the related product: Mint Mobile - 15GB/mo Phone Plan - 12 Months of Wireless Service

• A:Answer Yes, this plan includes free calling to Canada and Mexico.

Q: QuestionWhat kind of SIM card is included in the kit?

This question was asked about the related product: Mint Mobile - 15GB/mo Phone Plan - 12 Months of Wireless Service

• A:Answer The kit includes a free three-in-one SIM card.

Q: QuestionDoes this plan include mobile hotspot?

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 12 Months of Wireless Service

• A:Answer Yes, this plan includes free mobile hotspot.

Q: QuestionCan I use my own phone with this service?

• A:Answer Yes, you can bring your own unlocked GSM phone.

Q: QuestionWhat kind of SIM card is included with this kit?

• A:Answer This kit includes a free three-in-one SIM card.

Q: QuestionIs there a warranty for this wireless service?

• A:Answer Yes, there is a 7 days warranty for parts and labor.

Q: QuestionCan I create a Mint family account?

• A:Answer Yes, you can start a Mint family account.

Q: QuestionHow can I start a Mint family?

• A:Answer You can start a Mint family by logging into your Mint Mobile account in the app or via Mintmobile.com.

Q: QuestionWhat kind of SIM card does this phone plan use?

• A:Answer This phone plan uses a three-in-one SIM card (mini, micro, and nano sizes).

Q: QuestionDoes this plan include mobile hotspot?

• A:Answer Yes, this plan includes a free mobile hotspot.

Q: QuestionWhat should I do if I have issues activating my SIM card?

• A:Answer If you're having issues with activating your SIM, you can contact Mint's Care Team.

Q: QuestionDoes this plan allow calling to Canada and Mexico?

• A:Answer Yes, this plan includes free calling to Canada and Mexico.

Q: QuestionCan I use my own phone with this service?

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 12 Months of Wireless Service

• A:Answer Yes, you can bring your own unlocked GSM phone if it is compatible with the service.