Questions & Answers

Name: Mint Mobile - Unlimited Phone Plan - 12 Months of Wireless Service
Brand: Mint Mobile
SKU: 6434633
Price: 360 USD
Availability: InStock
Rating: 4.5 (179 reviews)

Mint Mobile - Unlimited Phone Plan - 12 Months of Wireless Service

Model:: MINT-UNLIMITED-12; |
SKU:: 6434633

User rating, 4.5 out of 5 stars with 178 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 41 questions

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QuestionCan you use this to continue service on an already active line?
Asked 6 years ago by Wayne.
- Answer Short answer: No, you cannot use the new sim to continue an already active line in Mint Mobile. Long answer: Well, you can basically wait for your current term to expire, and create a new account - "Porting" your existing number to the new sim card, but it does take some finesse to get that working. I called Mint Mobile before I purchased, and I had an answer from one agent saying that is possible to continue, but when I got the card, and tried to extend my service, I had to call and find that is not supported. But you can let the current sim run out, and create a new account with number "ported" in with the new sim card. I hope this answers your question.
  Answered 6 years ago by MintHelper
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QuestionAre there additional fees charged by Mint when activated this card?
Asked 5 years ago by Anonymous.
- Answer No additional fees when activating the card. The card price covers the service for the requested amount of time.
  Answered 5 years ago by P217
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QuestionWill I be able to port over my existing tmobile cell phone number?
Asked 5 years ago by Rich.
This question was asked about the related product: Mint Mobile - 15GB/mo Phone Plan - 12 Months of Wireless Service
- Answer Yes
  Answered 5 years ago by Anonymous
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Questionis it 12 GB monthly ? or 12 GB for a year?
Asked 6 years ago by Anonymous.
This question was asked about the related product: Mint Mobile - 20GB/mo Phone Plan - 12 Months of Wireless Service
- Answer It is 12GB each month. This is just the amount of 4G data you get. If you go over you will still get data but at reduced 2G speeds. If in any given month you need more data you can also purchase extra data for that month. Mint Mobile's app also keeps track of your data usage, I was on the 12GB plan but didn't use enough so I downgraded to the 8GB plan.
  Answered 5 years ago by jyoz
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QuestionHow far out are the expiration dates on these cards?
Asked 5 years ago by Anonymous.
- Answer After 45 days it get expired
  Answered 5 years ago by Madden
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QuestionWill I be able to recharge if my expiry date comes up when I am in the UK? I travel between the UK and the USA and want a phone/phone number I can use in the USA. I lost my AT&T prepaid number during covid lockdown as I had no international connectivity.
Asked 3 years ago by October.
- Answer Start here. https://www.mintmobile.com/help/how-do-i-travel-internationally-with-mint-mobile/ It explains use in Europe. Your account can be setup to automatically renew with a credit card. Make sure to set the renewal plan of your choice. If not, you will renew at Mint's highest rate. You will have to store your credit card with your account. Hope this helps to answer your question.
  Answered 3 years ago by ImaGeek2
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QuestionCan you cancel 12 month subscription for a refund?
Asked 2 years ago by Anonymous.
This question was asked about the related product: Mint Mobile - 15GB/mo Phone Plan - 12 Months of Wireless Service
- Answer I do believe so
  Answered 2 years ago by 1225
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QuestionWill the new sim card work in my I-5 phone
Asked 9 months ago by SkeevieStevie.
- Answer Hi Stevie, Thanks for reaching out. Just make sure your compatible is first here: https://www.mintmobile.com/byop/. Give us a call at (800)-683-7392 if you have any questions. We're always happy to help.
  Answered 9 months ago by Mint Mobile Team
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QuestionCan I use the SIM card in Canada and Mexico? I need to get a SIM card to run the live stream feature on my Veo game camera - they suggest other suppliers but I am wondering if mint would work? If so will it work in other countries as well?
Asked 9 months ago by AZSoccerfilming.
- Answer Thanks so much for your interest in our product. If you'd like to use our service outside of the U.S., You'll need to add roaming credits to your account. For more info please give us a call at (800)-683-7392 or visit our website: https://www.mintmobile.com/features/international-roaming/
  Answered 9 months ago by Mint Mobile Team
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QuestionI have a tracfone, can I use your plan on my tracfone?
Asked 1 year ago by Mionions.
- Answer Yes as long as its unlocked from carrier.
  Answered 9 months ago by LorenzoM
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QuestionI want to switch to Mint Mobile from T-Mobile. Our phones are unlocked. Can we do this at Best Buy same day and how can we be sure T-Mobile won't continue to take money out of our account?
Asked 1 year ago by Sashprikash.
This question was asked about the related product: Mint Mobile - 20GB/mo Phone Plan - 12 Months of Wireless Service
- Answer Yea you can just buy the mint mobile SIM cards with data. So you you don’t pay month by month but period by period. You can by a 12 month period of 15gb of data or a 3 month period of 5gb or any of the combinations they have. You won’t be paying month by month. It’s like paying everything out front. And I don’t know anything about the TMobile situation. I would just call them and track your credit cards.
  Answered 1 year ago by Anonymous
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QuestionDoes this item include the physical sim card?
Asked 1 year ago by Haeph.
- Answer yes
  Answered 9 months ago by MikeWood
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QuestionIf I have an unlocked straight talk phone ( tracphone ). Is this the only price I pay and I will have a years worth of service? I won't be porting a number either.
Asked 1 year ago by Scubasteve.
- Answer yes
  Answered 9 months ago by MikeWood
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Questioncan I pay for this in cash at a local store? or do I need to pay ahead of time?
Asked 1 year ago by Anonymous.
- Answer Hi there, You can pay cash at a store. Please don't hesitate to get in touch with us for further assistance. You can reach us via phone by dialing (800)-683-7392 or by accessing our online chat service at https://www.mintmobile.com/chat/?chatbot-open.
  Answered 1 year ago by Mint Mobile Team
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QuestionI already have Mint mobile. Can I buy this and use it as a refill card?
Asked 2 years ago by Dianeb.
This question was asked about the related product: Mint Mobile - 15GB/mo Phone Plan - 12 Months of Wireless Service
- Answer Thanks for reaching out, Diane. If you are a current subscriber, you can renew your service by visiting our website or logging into your account on our mobile app. Feel free to give us a call at (800)-683-7392 if you have any questions or concerns.
  Answered 2 years ago by Mint Mobile Team
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QuestionCan I use iPhone features such as find my iPhone to track my child if I get mint mobile ?
Asked 2 years ago by Drea.
This question was asked about the related product: Mint Mobile - 15GB/mo Phone Plan - 12 Months of Wireless Service
- Answer Hi Drea, yes you can. If you have any further questions or concerns about our service, please feel free to give our team a call at (800)-683-7392. We're always happy to help.
  Answered 2 years ago by Mint Mobile Team
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QuestionIf i dont have a plan . Can i bring in my phone and just put in the sim card ?
Asked 3 years ago by Merlin.
- Answer As long as it’s unlocked. No carrier attached.
  Answered 3 years ago by satisfiedcustomer
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Questioni have cricket and a apple iphone 7 , can i use my same phone and same number ?
Asked 3 years ago by merr.
- Answer Call Cricket and have them give you your account number and password. Give this info to Mint. On the same call, tell Cricket to remove IMEI restrictions from your phone. Then good to go.
  Answered 3 years ago by Stefanz
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QuestionCan this plan extend another year for current Mint user?
Asked 1 year ago by Ben.
- Answer Hi Ben, thanks for your question. You can renew your Mint service by visiting our website or logging into your account on our Mint Mobile app. For any additional support, we encourage you to reach out to us at (800)-683-7392 or utilize our online chat service at https://www.mintmobile.com/chat/?chatbot-open.
  Answered 1 year ago by Mint Mobile Team
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Questiondoes your service offer voice mail which is NOT visual voice mail that is shared by google? Thanks Ed
Asked 2 years ago by Anonymous.
- Answer yes
  Answered 9 months ago by MikeWood
  Answer this question

Showing 1-20 of 41 questions

Questions & Answers

Mint Mobile - Unlimited Phone Plan - 12 Months of Wireless Service

Q: QuestionCan you use this to continue service on an already active line?

Q: QuestionAre there additional fees charged by Mint when activated this card?

Q: QuestionWill I be able to port over my existing tmobile cell phone number?

Q: Questionis it 12 GB monthly ? or 12 GB for a year?

Q: QuestionHow far out are the expiration dates on these cards?

Q: QuestionWill I be able to recharge if my expiry date comes up when I am in the UK? I travel between the UK and the USA and want a phone/phone number I can use in the USA. I lost my AT&T prepaid number during covid lockdown as I had no international connectivity.

Q: QuestionCan you cancel 12 month subscription for a refund?

Q: QuestionWill the new sim card work in my I-5 phone

Q: QuestionCan I use the SIM card in Canada and Mexico? I need to get a SIM card to run the live stream feature on my Veo game camera - they suggest other suppliers but I am wondering if mint would work? If so will it work in other countries as well?

Q: QuestionI have a tracfone, can I use your plan on my tracfone?

Q: QuestionI want to switch to Mint Mobile from T-Mobile. Our phones are unlocked. Can we do this at Best Buy same day and how can we be sure T-Mobile won't continue to take money out of our account?

Q: QuestionDoes this item include the physical sim card?

Q: QuestionIf I have an unlocked straight talk phone ( tracphone ). Is this the only price I pay and I will have a years worth of service? I won't be porting a number either.

Q: Questioncan I pay for this in cash at a local store? or do I need to pay ahead of time?

Q: QuestionI already have Mint mobile. Can I buy this and use it as a refill card?

Q: QuestionCan I use iPhone features such as find my iPhone to track my child if I get mint mobile ?

Q: QuestionIf i dont have a plan . Can i bring in my phone and just put in the sim card ?

Q: Questioni have cricket and a apple iphone 7 , can i use my same phone and same number ?

Q: QuestionCan this plan extend another year for current Mint user?

Q: Questiondoes your service offer voice mail which is NOT visual voice mail that is shared by google? Thanks Ed

Top Rated

QuestionCan you use this to continue service on an already active line?

QuestionAre there additional fees charged by Mint when activated this card?

QuestionWill I be able to port over my existing tmobile cell phone number?

Questionis it 12 GB monthly ? or 12 GB for a year?

QuestionHow far out are the expiration dates on these cards?

QuestionWill I be able to recharge if my expiry date comes up when I am in the UK? I travel between the UK and the USA and want a phone/phone number I can use in the USA. I lost my AT&T prepaid number during covid lockdown as I had no international connectivity.

QuestionCan you cancel 12 month subscription for a refund?

QuestionWill the new sim card work in my I-5 phone

QuestionCan I use the SIM card in Canada and Mexico? I need to get a SIM card to run the live stream feature on my Veo game camera - they suggest other suppliers but I am wondering if mint would work? If so will it work in other countries as well?

QuestionI have a tracfone, can I use your plan on my tracfone?

QuestionI want to switch to Mint Mobile from T-Mobile. Our phones are unlocked. Can we do this at Best Buy same day and how can we be sure T-Mobile won't continue to take money out of our account?

QuestionDoes this item include the physical sim card?

QuestionIf I have an unlocked straight talk phone ( tracphone ). Is this the only price I pay and I will have a years worth of service? I won't be porting a number either.

Questioncan I pay for this in cash at a local store? or do I need to pay ahead of time?

QuestionI already have Mint mobile. Can I buy this and use it as a refill card?

QuestionCan I use iPhone features such as find my iPhone to track my child if I get mint mobile ?

QuestionIf i dont have a plan . Can i bring in my phone and just put in the sim card ?

Questioni have cricket and a apple iphone 7 , can i use my same phone and same number ?

QuestionCan this plan extend another year for current Mint user?

Questiondoes your service offer voice mail which is NOT visual voice mail that is shared by google? Thanks Ed