Questions & Answers

Q: QuestionWhat steps are taken to ensure a factory-installed look?

• A:Answer The camera will be securely mounted, wired to a video monitor, and all wiring will be concealed beneath trim panels or carpeting.

Q: QuestionWhat will the Autotech do after the installation is complete?

• A:Answer The Autotech will perform a postinstallation checklist, vacuum the work area, and give you a demonstration of the camera's features.

Q: QuestionWhat should I bring to my installation appointment?

• A:Answer You should bring a printout of your redemption e-mail, the camera you want installed, and any other parts you may have purchased.

Q: QuestionHow can I schedule my installation appointment?

• A:Answer You can schedule an appointment by calling the nearest installation center after ordering and receiving a redemption e-mail.

Q: QuestionDo I need to have a video monitor to use this service?

• A:Answer Yes, a new or existing video monitor is required for this installation service.

Q: QuestionWhat will the Autotech do to prepare my car for the installation?

• A:Answer The Autotech will go through a preinstallation checklist to ensure they return your vehicle in the same condition.

Q: QuestionDo you install Pyle Backup cameras?I purchased a Plye backup camera for my Mom. Do you install cameras not purchased at Best Buy? Thanks,

Asked 10 years ago by Jill.

• A:Answer Yes, the Geek Squad at Best Buy install cameras not purchased there. I purchased mine online and they installed it.

  Answered 10 years ago by Angel

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Q: QuestionIs your $129 price for installing a wired system or wireless? Do I purchase the system separately? I have a 2010 Rav4.

Asked 9 years ago by mathprof.

• A:Answer paid $120. + tx for installation only -rear view / back up camera-

  Answered 9 years ago by mummy

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Q: QuestionI have ‘14 Mercedes CLA 250. Can you install backup camera? What camera do I need to buy? Can you wire it to my existing monitor?

Asked 6 years ago by Christian.

• A:Answer Goto the dealer. It may cost a fortune, you'll get better product service and way better installation services. Not to mention, with the number of sensors the MB has you dont want random people foolishly installing anything in that car.

  Answered 6 years ago by Radioman12Verified Purchase

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Q: QuestionIf I buy this camera from best buy, is the installation free? If not, how much is the fee? My car is 2016 nissan sentra. Thank you.

Asked 5 years ago by Ronald.

• A:Answer Hi there. Thank you for your question! The installation is covered if you have the Total Tech Support membership or if we're running an included install promotion. If it's not included, the service is $129. You can learn more about it by visiting: https://www.bestbuy.com/site/rear-back-up-camera-installation-on-cars-trucks-or-suvs-hardware-not-included/5198012.p?skuId=5198012. Please let us know if you have any other questions!

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI bought a back up camera for my suv from wal mart. Was wondering if the geek squad .can install it for me?

Asked 7 years ago by Wandamill.

• A:Answer Absolutely! I've done this twice, once on my car and once on my wife's SUV. Both times I purchased the camera from somewhere else and purchased the Camera install from bestbuy.com. However, be careful if you're doing a mirror install, the 4-5 installers I've dealt with for various installs will refuse to do a mirror. However, I was allowed to purchase the regular install and mount the mirror monitor myself.

  Answered 7 years ago by KeithVerified Purchase

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Q: QuestionCan you install a backup camera on a 2014 Prius Two that already has a screen? If so, what would be the cost? Thanks!

Asked 5 years ago by Amanda.

• A:Answer Hi Amanda! Thank you for the great question! We should be able to, no problem. We can hook it up to your screen and even have it automatically display the camera view when the Prius is put into reverse. Whether you already have the camera and are ready to go or if you still need some help picking out one, I'd recommend connecting with your local Best Buy Autotech specialists to get that down. Then they'll be able to set you up with an appointment to get it installed. You can find information about your local store at www.bestbuy.com/storelocator. Thank you!

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionA BestBuy location installed a Stinger Heigh10 stereo in my Jeep JK. If I purchased the side view cameras from Stinger, can BestBuy install those along with the backup camera? Everything is plug and play, but I don't see how to schedule.

Asked 4 years ago by SmittyMan.

• A:Answer i own a 19 year old f150 that had stock radio and no rear camera...had a shell put on a cant see my rear at all. The Best Buy group installed new blue tooth radio with back up camera and works incredible! They did the job faster than expected and all programmed perfect from the get go.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionHello, I have a 2016 mercedes benz c300 w205. i wanted to ask if you guys can install a rear backup camera for it. i already have the camera and the interface that lets me hook it up to the OEM display.

Asked 5 years ago by MBw205FTW.

• A:Answer Thanks for your question! We should be able to install a rear backup camera in your car. At this time, we are not offering autotech services due to COVID-19. You can keep up to date on our response at BestBuy.com.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI have a 2010 Honda CRV. Can a Back-up camera be installed in this model?

Asked 6 years ago by TriciaM.

• A:Answer Thanks for your question. We should be able to install a back-up camera in your car. We recommend partnering with your local Best Buy for assistance with specifics on parts and costs. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 6 years ago by GeekSquadSupport

  
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Q: QuestionI am wanting a back up camera for a 2017 Jeep Wrangler Unlimited. Does Best Buy sell and install a camera that will work on this type of vehicle?

Asked 7 years ago by RT.

• A:Answer The Geek Squad probably can. Go into a Best Buy and give your vehicle and model to the guy at the Squad desk. He can look it up.

  Answered 7 years ago by EnrikoelgVerified Purchase

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Q: QuestionI have a 2012 jeep liberty that already has a screen would i be able to have a camera installed to use that or would I have to buy another display?

Asked 6 months ago by Serg.

• A:Answer It depends whether or not your existing screen has inputs for the camera.

  Answered 6 months ago by GameChangerDadVerified Purchase

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Q: QuestionI am having a jvc kw-v660jvcbt radio installed. if i purchase a back up camera and have it installed at the same time what would the additional instalation cost be?

Asked 9 months ago by JJO1964.

• A:Answer It will be $150 for camera installation. Best Buy membership plan doesn’t cover cost of camera installation.

  Answered 9 months ago by GreedVerified Purchase

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Q: QuestionDo you install 360 / Surround view camera system using the factory installed display?

Asked 4 years ago by Sam.

• A:Answer No i did not install myself. The Geek Squad did and it took them 1 1/2 hours. Work guarantee . Very happy and professional with their work

  Answered 4 years ago by rallyee3Verified Purchase

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