“It's not turning on anymore After just 4 weeks my headphone turned off and now it's turning on anymore, even after I let it charging overnight. The problem is that I bought this on a trip to the USA, I'm from Brazil, It's not possible for me to go to a store to get it replaced. I saw the questions in this review and I realize that this a very common problem with this device. If I knew this then I never would bought it. Is there another way to get it fixed?”
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Try resetting the headphones. 1. Plug them in to charge. 2. Press and hold the Talk, Play and + buttons all at once. 3. Hold for 5 seconds or until you see the light on the side of the device flash. Then try pairing them again. I had this same symptom where they seemed completely dead. I found someone online had said how to reset them and this worked for me. It has worked on two pairs of these - mine and my wife's. Good luck!
Sorry, there was a problem. Please try again later.As mentioned by a previous poster: Try resetting the headphones. 1. Plug them in to charge. 2. Press and hold the Talk, Play and + buttons all at once. 3. Hold for 5 seconds or until you see the light on the side of the device flash. Then try pairing them again. I had this same symptom where they seemed completely dead. I found someone online had said how to reset them and this worked for me.
Sorry, there was a problem. Please try again later.You would need to ship it and the receipt to someone in the states for them to take in store for warranty review.
Sorry, there was a problem. Please try again later.