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Should be able to go through company, need to go online submit claim and send in old one. What I've read it's a one for one if you still have receipt.
Sorry, there was a problem. Please try again later.send it back by mail. ups or fedex just be sure you call to let someone know it is on the way and be sure to insure the package.
Sorry, there was a problem. Please try again later.This product does have a one year manufacturer warranty. Unfortunately though, if the product was purchased at a Best Buy store, it has to go back into the store for the warranty. You would need to take the product and receipt into the store to the Geek Squad counter for warranty evaluation.
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