Questions & Answers

Q: QuestionWhat type of protection does this plan offer?

• A:Answer This plan offers accidental damage protection.

Q: QuestionWhat kind of plan is this?

• A:Answer This is a GSP (Geek Squad Protection) plan.

Q: QuestionIs this a monthly or annual protection plan?

• A:Answer This is a monthly Best Buy Protection plan.

Q: QuestionDoes this plan cover pre-owned/refurbished tech bought through Best Buy??

Asked 5 months ago by Shay.

• A:Answer View product details. Refurbished units may issue a warranty period if purchased from a 3rd party thru best buy. They may have 30,60,or 90 day warranty,etc. They vary by vendor. But best buy has their own terms and conditions. Normally honored as advertised.

  Answered 2 days ago by Ib4805Verified Purchase

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Q: QuestionThese frames are gifts. How do I transfer protection plans?

Asked 1 year ago by Protection.

• A:Answer You dont normally transfer. If you have your yearly membership at best buy at the top tier price,you are covered. If the person that gifted you the item has a membership,they are covered. But all you should need is their name and number.the pur hase history falss under those details in store.

  Answered 2 days ago by Ib4805Verified Purchase

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Q: Questionwhat is this and whats it actully cover?

Asked 1 year ago by HenriqG.

• A:Answer Anything and everything electronic. If they sell it.even if Not to you,my understanding is,its covered. Thru your or a "existing"membership only.

  Answered 2 days ago by Ib4805Verified Purchase

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Q: QuestionIf the item has been discontinued, what can I do?

Asked 11 months ago by Karindo.

• A:Answer Depends on the item. You must ask geeksquad for details or call customer service.

  Answered 2 days ago by Ib4805Verified Purchase

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Q: QuestionDoes it cover the loss of my earbuds? I lost one of my beats.

Asked 3 years ago by Karina.

• A:Answer Not covered if lost or stolen.

  Answered 2 days ago by Ib4805Verified Purchase

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Q: Questionwill this auto renew without me being aware of it??

Asked 4 years ago by Gramms.

• A:Answer You should be the one to decide if it auto renews or not. Placing in a credit card thru the best buy membership system will ask if you wish to auto renew annually.

  Answered 2 days ago by Ib4805Verified Purchase

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