Questions & Answers

Q: QuestionWhat is the name of this protection plan?

• A:Answer The name of this protection plan is Monthly Drops, Spills and Defects (Accidental) Protection.

Q: QuestionWhat is the product name for this item?

• A:Answer The product name is Monthly Drops, Spills and Defects (Accidental) Protection.

Q: QuestionWhat is the protection type offered?

• A:Answer The protection type offered is accidental.

Q: QuestionWhat is the term length for this protection?

• A:Answer The term length for this protection is 24 months.

Q: QuestionHow long is the term length for this plan?

• A:Answer The term length for this plan is 24 months.

Q: QuestionWhat type of protection does this plan provide?

• A:Answer This plan provides accidental protection against drops, spills, and defects.

Q: QuestionWhat kind of protection does this monthly plan provide?

• A:Answer This monthly plan provides accidental protection from drops, spills, and defects.

Q: QuestionWhat is the product name for this protection?

• A:Answer The product name is Monthly Drops, Spills and Defects (Accidental) Protection.

Q: QuestionDoes this protection plan cover defects?

• A:Answer Yes, this protection covers defects.

Q: QuestionWhat plan type is this?

• A:Answer This is a GSP plan type.

Q: QuestionIs this accidental protection?

• A:Answer Yes, the protection type is accidental.

Q: Questionwhat and all will be covered under this monthly geek squad protecteion policy ? please let me know

Asked 8 years ago by sai.

• A:Answer What is not explained is that it will cost you $200 service fee to have them work on your phone in addition to the monthly payment. Read the contract!!!!!!!!

  Answered 8 years ago by jeff

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionHow do I cancel my plan?

Asked 7 years ago by Anonymous.

• A:Answer You have to call geek squad to cancel.

  Answered 7 years ago by backerupperVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I access my plan? I purchased the extra coverage with my phone and received email confirmation, but it's not showing up under my plans and memberships section. Am I doing something wrong or missing a step?

Asked 8 years ago by JoJo.

• A:Answer Call sprint store, or call Best Buy mobile if that’s where you got your phone. I know this is super old but I can’t sleep... feel like answering questions.

  Answered 5 years ago by Fuzzywuzzy

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow can I add the geek squad monthly plan to my phone. I had cancelled it but need to put it back on

Asked 8 years ago by OD.

• A:Answer Call Best Buy

  Answered 5 years ago by Fuzzywuzzy

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow to cancel the geek squad?

Asked 8 years ago by Yiyi.

• A:Answer You have to call in or do it online. It's a pain but is satisfying once it is done.

  Answered 7 years ago by HickfromndVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhere is the Warranty verbiage? isnt there an electronic version???? I click on the link for the monthly payment and it says "this item is no longer available" yet I am paying the money each and every month. What is the coverage that I am paying for??? Th

Asked 8 years ago by jeff.

• A:Answer Wasn't printed out on the receipt? Mine was, but I also asked a printed copy for my records at the store. I hope that helps.

  Answered 8 years ago by McseportVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question