“When I put my iPhone 7 with the Juice pack air on the pad , the charging sign goes on and suddenly disappears and then starts again and goes off. This happens continuosly. Why is this happening?”

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• Make sure it is properly aligned to catch the signal Youtube a video to see placement.

  Answered by Tori 6 years ago

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• Hmm. We'd be happy to look into this for you. Please reach out to our Technical Support team at 888-866-7443, as they can best advise on what the issue may be.

  Answered by mophieSupport 7 years ago

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