“I have an IPhone 7 with the juice pack air and it doesn’t charge. The LED just keep flashing. How is that”

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• The case equipped to the phone may be too thick for wireless charging.

  Answered by CommunityAnswer 6 years ago

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• Hmm. We'd be happy to look into this for you. Please reach out to our Technical Support team at 888-866-7443, as they can best advise on what the issue may be.

  Answered by mophieSupport 6 years ago

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