Questions & Answers

Name: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Blue
Brand: mophie
SKU: 5707561
Price: 99.99 USD
Rating: 4.4 (3477 reviews)

mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Blue

Model:: 48390BBR; |
SKU:: 5707561

User rating, 4.4 out of 5 stars with 3477 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 21-40 of 60 questions

Ask a Question

QuestionWhen I plug in my phone to charge, it starts charging and the stops and will continually repeat until I take the case off and just charge my phone, is there a fix for this? I have a Galaxy s9+
Asked 6 years ago by Anonymous.
- Answer Hold the power button on the charging case and it will cut off then you can use the charger instead of the battery pack
  Answered 5 years ago by PrincessJ2725
  Answer this question
QuestionCan this fit onto an iPhone 6s Plus?
Asked 6 years ago by Honey.
- Answer no
  Answered 6 years ago by Trev
  Answer this question
QuestionDoes it come fully charged? How long does it take to charge?
Asked 7 years ago by Lauren.
- Answer yes
  Answered 6 years ago by Trev
  Answer this question
QuestionI have a Verizon Mophie for a iphone 6s. I'm taking a plane trip and want to take it on with my carry on. Is this type of rechargeable one that I can take?
Asked 7 years ago by ggod.
- Answer yes you can take it on the plane no problem
  Answered 6 years ago by Supervisor
  Answer this question
QuestionSo if the Mophie is not the force hold style -- is it the classic? A reviewer discouraged that model.
Asked 7 years ago by dee2019.
- Answer It’s called Mophie Juice Pack Air
  Answered 6 years ago by Norm
  Answer this question
QuestionIs this Mophie battery case called the Force Hold or is it the "classic?" Just watched an in depth review on line and one is more efficient than the other. Also, I know this has been asked before but is it compatible with the Iphone 8 plus?
Asked 7 years ago by Dee2019.
- Answer classic
  Answered 6 years ago by Trev
  Answer this question
QuestionWill the phone also charge wireless, or only the external battery case?
Asked 7 years ago by Rick.
- Answer When the case works correctly it will charge the phone wirelessly.
  Answered 6 years ago by ParkerJT07
  Answer this question
QuestionDo you need to purchase the pad to go with this or does it come as a package?
Asked 7 years ago by 0224.
- Answer No pad required.
  Answered 7 years ago by Kayla
  Answer this question
QuestionDoes this come with the charger as well, basically all Inwill need to charge my IPhone 7 Plus?
Asked 7 years ago by 0224.
- Answer Yes
  Answered 7 years ago by Jeanneforjoy
  Answer this question
QuestionWill this battery case work for iPhone 6
Asked 7 years ago by Ginny.
- Answer It’ll only work for the iPhone 7 and 8+, but mophie do have battery cases for the iPhone 6 and 6+
  Answered 7 years ago by Deatria
  Answer this question
QuestionIs this charging case REALLY for iPhone 8 Plus? Some reviews say it isn’t for 8 Plus but for 7Plus. Please respond - want to get one tomorrow before a long road trip. Thanks!
Asked 7 years ago by FMB95.
- Answer I have this charger and it doesn’t work well with the camera on the iPhone 8 Plus blocks out a small part of the camera. Any suggestions?
  Answered 7 years ago by Choochoo
  Answer this question
QuestionWill this work with I phone 6 plus Thanks
Asked 7 years ago by Munguish.
- Answer They have different mophie for different i phones. I bought mine at Best Buy. They are available on line.
  Answered 6 years ago by Shopaholic
  Answer this question
Questionwill this case work on a iphonex
Asked 7 years ago by jk.
- Answer No this will not work with an iphone X. But Mophie does have a battery case for the iphone X but it is slightly thicker.
  Answered 7 years ago by biggb
  Answer this question
QuestionI just bought an iPhone 7 Plus mophie case and I have a 6 plus . I put it on and the volume up button doesn’t work. All the other buttons work except the volume UP. What do I do?
Asked 7 years ago by Sadie.
- Answer Suggest you return it and ask if they have product for 6 plus
  Answered 7 years ago by Jeanneforjoy
  Answer this question
QuestionIs this product compatible with a magnetic car mount?
Asked 7 years ago by Chris.
- Answer Yes, I use a magnetic car mount with this case and an IPhone 8Plus
  Answered 7 years ago by Notam
  Answer this question
QuestionHow do you control the volume on the iPhone 8? It appears that the buttons are not aligned with the case. I have the Mophie case on exactly how it’s supposed to be. Please advise .
Asked 7 years ago by MophieVolControl.
- Answer Ask Siri
  Answered 6 years ago by Gina
  Answer this question
QuestionWill an otter box fit over this?
Asked 7 years ago by Cad.
- Answer No
  Answered 7 years ago by jbairdjr
  Answer this question
QuestionDoes this case come with a screen protector?
Asked 7 years ago by Steven.
- Answer No
  Answered 7 years ago by Memememe
  Answer this question
QuestionCan this case charge the phone with the wireless tech in my car? I can just lay it on the charging pad in my car and it charges? Does that make sense?
Asked 8 years ago by Chad.
- Answer Yes it can I’ve done it several times without trouble so no problem
  Answered 7 years ago by Peteo
  Answer this question
QuestionI have the Mophie (Red) for the iPhone 7plus which I LOVE! Will I be able to use this case for an iPhone 8 plus.
Asked 8 years ago by Dimolez.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Red
- Answer It works with my iPhone 8 Plus. It fits 7+ & 8+
  Answered 8 years ago by Cheybear
  Answer this question

Showing 21-40 of 60 questions

Questions & Answers

mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Blue

Q: QuestionWhen I plug in my phone to charge, it starts charging and the stops and will continually repeat until I take the case off and just charge my phone, is there a fix for this? I have a Galaxy s9+

Q: QuestionCan this fit onto an iPhone 6s Plus?

Q: QuestionDoes it come fully charged? How long does it take to charge?

Q: QuestionI have a Verizon Mophie for a iphone 6s. I'm taking a plane trip and want to take it on with my carry on. Is this type of rechargeable one that I can take?

Q: QuestionSo if the Mophie is not the force hold style -- is it the classic? A reviewer discouraged that model.

Q: QuestionIs this Mophie battery case called the Force Hold or is it the "classic?" Just watched an in depth review on line and one is more efficient than the other. Also, I know this has been asked before but is it compatible with the Iphone 8 plus?

Q: QuestionWill the phone also charge wireless, or only the external battery case?

Q: QuestionDo you need to purchase the pad to go with this or does it come as a package?

Q: QuestionDoes this come with the charger as well, basically all Inwill need to charge my IPhone 7 Plus?

Q: QuestionWill this battery case work for iPhone 6

Q: QuestionIs this charging case REALLY for iPhone 8 Plus? Some reviews say it isn’t for 8 Plus but for 7Plus. Please respond - want to get one tomorrow before a long road trip. Thanks!

Q: QuestionWill this work with I phone 6 plus Thanks

Q: Questionwill this case work on a iphonex

Q: QuestionI just bought an iPhone 7 Plus mophie case and I have a 6 plus . I put it on and the volume up button doesn’t work. All the other buttons work except the volume UP. What do I do?

Q: QuestionIs this product compatible with a magnetic car mount?

Q: QuestionHow do you control the volume on the iPhone 8? It appears that the buttons are not aligned with the case. I have the Mophie case on exactly how it’s supposed to be. Please advise .

Q: QuestionWill an otter box fit over this?

Q: QuestionDoes this case come with a screen protector?

Q: QuestionCan this case charge the phone with the wireless tech in my car? I can just lay it on the charging pad in my car and it charges? Does that make sense?

Q: QuestionI have the Mophie (Red) for the iPhone 7plus which I LOVE! Will I be able to use this case for an iPhone 8 plus.

Top Rated

QuestionWhen I plug in my phone to charge, it starts charging and the stops and will continually repeat until I take the case off and just charge my phone, is there a fix for this? I have a Galaxy s9+

QuestionCan this fit onto an iPhone 6s Plus?

QuestionDoes it come fully charged? How long does it take to charge?

QuestionI have a Verizon Mophie for a iphone 6s. I'm taking a plane trip and want to take it on with my carry on. Is this type of rechargeable one that I can take?

QuestionSo if the Mophie is not the force hold style -- is it the classic? A reviewer discouraged that model.

QuestionIs this Mophie battery case called the Force Hold or is it the "classic?" Just watched an in depth review on line and one is more efficient than the other. Also, I know this has been asked before but is it compatible with the Iphone 8 plus?

QuestionWill the phone also charge wireless, or only the external battery case?

QuestionDo you need to purchase the pad to go with this or does it come as a package?

QuestionDoes this come with the charger as well, basically all Inwill need to charge my IPhone 7 Plus?

QuestionWill this battery case work for iPhone 6

QuestionIs this charging case REALLY for iPhone 8 Plus? Some reviews say it isn’t for 8 Plus but for 7Plus. Please respond - want to get one tomorrow before a long road trip. Thanks!

QuestionWill this work with I phone 6 plus Thanks

Questionwill this case work on a iphonex

QuestionI just bought an iPhone 7 Plus mophie case and I have a 6 plus . I put it on and the volume up button doesn’t work. All the other buttons work except the volume UP. What do I do?

QuestionIs this product compatible with a magnetic car mount?

QuestionHow do you control the volume on the iPhone 8? It appears that the buttons are not aligned with the case. I have the Mophie case on exactly how it’s supposed to be. Please advise .

QuestionWill an otter box fit over this?

QuestionDoes this case come with a screen protector?

QuestionCan this case charge the phone with the wireless tech in my car? I can just lay it on the charging pad in my car and it charges? Does that make sense?

QuestionI have the Mophie (Red) for the iPhone 7plus which I LOVE! Will I be able to use this case for an iPhone 8 plus.