“Hey! I am having an issue with this case. Why is it so hard to take it off? I have to ask my husband to take my phone out of the case, cause I cannot.”

1-2 of 2 Answers

• Top piece comes off first then slide phone out after

  Answered by Jpeterson3218 7 years ago

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• We're sorry to hear you are having issues removing your phone from the juice pack. If you continue to have issues removing your phone, please give us a call at 888-866-7443, so that we can assist you with a solution.

  Answered by mophieSupport 7 years ago

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