Questions & Answers

1-10 of 13 Questions
  • Question
    does this fit iPhone 5c??   (6 Answers)

    By Anonymous March 11, 2014.

    Answers
    • Best 
      Answer

      yes; that is what I bought it for

      By Catherine August 1, 2014.

    • Question
      Lithion battery   (7 Answers)

      Once the lithion battery has 500 cycles usage what happens next. do you have to buy another battery or you have to buy a new morphie juice pack helium charging case.

      By Anonymous November 6, 2013.

      Answers
      • Best 
        Answer

        You would have to buy a new Mophie, the battery is not meant to removable by consumers. Speaking as someone who has owner 3 or more Mophies in the past, I would not recommend this product at all. It will last you less than a year before it either breaks, falls apart, or the battery becomes useless.

        By justrol January 26, 2014.

      • Question
        Will this fit iphone 5s   (9 Answers)

        Will this fit an iphone 5s?

        By momof3 November 29, 2013.

        Answers
        • Best 
          Answer

          yes

          By staceyp123 December 28, 2013.

        • Question
          What is the difference between one mophie juice pack and another, e.g. Model 39369BBR and Model 38003BCW   (4 Answers)

          By Anonymous July 21, 2013.

          Answers
          • Best 
            Answer

            The two model numbers you listed is the mophie helium and the mophie plus. The difference is the size of the internal battery. The helium has a smaller batter (1500mah) and is slimmer, and the plus is 2000mah. The helium will fall just short of completely charging the iphone 5 and the plus with fully charge it plus some left over.

            By Araris August 20, 2014.

          • Question
            What are the buttons for on the lower back of the case?   (3 Answers)

            By Anonymous January 24, 2016.

            Answers
            • Answer

              The Mophie case will have 1 button and 4 LED lights on the back lower half of the case and the button, activate the LEDs which will show you your Mophie case battery charge. The lights represents a 25% charge, so all 4 lights activating will tell you your case is at 100%

              By CommunityAnswer February 2, 2016.

            • Question
              Mophie 5s does not seem to charge the I phone   (3 Answers)

              My mophie 5s unit does not seem to charge my 5s I phone?

              By Ed August 28, 2015.

              Answers
              • Answer

                I have the one that was $99 it works on my 5S

                By Hope January 8, 2016.

              • Question
                Is there a hole to plug the headphones into the phone?   (3 Answers)

                For iPhone 5s.

                By Anonymous August 3, 2015.

                Answers
                • Answer

                  Yes.

                  By livewalker August 3, 2015.

                • Question
                  Does a charging cable that charges the case and phone come in the package?   (5 Answers)

                  By Anonymous August 1, 2015.

                  Answers
                  • Answer

                    Yes, there is a charging cable for the case in the package. If case is on it will charge the phone too.

                    By Sally August 19, 2015.

                  • Question
                    Can any micro USB cable be used to charge the case/phone   (4 Answers)

                    I lost the charging cable that came with the case, so I haven't been able to charge it. Will any micro USB cord work with this, or do I need something from Mophie specifically?

                    By mmineau June 29, 2015.

                    Answers
                    • Answer

                      any android charger will work

                      By alybaby August 20, 2015.

                    • Question
                      how does Mowphie cASE OPEN TO GET IPHONE 5 IN?   (5 Answers)

                      By ellenm April 7, 2015.

                      Answers
                      • Answer

                        Easy the bottom slips off and then you put your phone in the case.

                        By Hope January 8, 2016.

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