Questions & Answers
- Model:
- PAY60004US
- |
- SKU:
- 6551222
Q: QuestionI want to know the IMEI number of this cell phone
Asked by Tito.
- A:Answer Thank you for your inquiry and interest in our product, Papi. The IMEI number of our phones is the unique identification of each device which can only be seen or gotten from the box of the phone and on its Settings. To find the IMEI number on your phone, you can usually dial *#06# on the phone's keypad. Alternatively, you can often find it in the phone's settings: go to Settings > About phone > Status > IMEI/MEID information. Or if you still have the box/receipt of the phone, kindly locate it for the IMEI/MEID that normally starts with 99000, 35, or A000. -Mitch
Answered by Motorola Customer Care

Q: QuestionI am going on a three month pilgrimage to India. Is this phone ideal to take there and sign up with India phone service carrier? Will it be fully compatible?
Asked by Rambabu48.
- A:Answer Hi Rambabu48, It was a pleasure to receive your inquiry about our product. Our phones should work in India where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch
Answered by Motorola Customer Care

Q: QuestionHi, is the phone competible with europian gsm networks?
Asked by Mitch.
- A:Answer Hi Mitch, Thank you for your inquiry and interest in our product. Our phone should work in the country where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch
Answered by Motorola Customer Care

Q: QuestionWill this work on Spectrum mobile?
Asked by Noob.
- A:Answer Yes it will work on Spectrum. I am on Spectrum and it works just fine.
Answered by DavidA
Q: QuestionDoes this phone connect to my TV or Monitor via USB-C to HDMI cable?
Asked by ReadyFreddy.
- A:Answer Yes
Answered by Anonymous
Q: Questiondoes this phone work on the visible service plan
Asked by Anonymous.
- A:Answer Thank you for your interest and inquiry in our product. Moto Edge 2023 Unlocked phone should work with other MVNOs on the Verizon network. You can check the link for the carrier compatibility here: https://www.motorola.com/us/carrier-compatibility. -Mitch
Answered by Motorola Customer Care

Q: QuestionIs this phone really not compatible with Boost Mobile?? Otherwise it is perfect!!
Asked by RandyV.
- A:Answer Hi Randy, Thank you for your interest in our product. Moto Edge 2023 Unlocked phone does not work with Boost Mobile. However, this phone works with other major carriers in the US. You can check this link to see all of this phone's compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Mitch
Answered by Motorola Customer Care

Q: QuestionIs this fully unlocked? Can this be used in other countries?
Asked by Prajwala.
- A:Answer Fully unlocked
Answered by JeffM
Q: QuestionHow long will this phone be supported with Android updates & security updates ??
Asked by Surfside.
- A:Answer If I remember correctly it's 4 years, but Reddit might have a better answer. Good luck!
Answered by MKAster
Q: QuestionIs the charger and cable both included?
Asked by Mathu.
- A:Answer Just a small cable
Answered by JeffM
Q: QuestionDoes this phone have stereo speakers?
Asked by Louie.
- A:Answer Yes the phone as dual stereo speakers tuning by Dolby Atmos.
Answered by ImaginaryShopper
Q: QuestionIs unlocked mean that i can use it woth any aim carrier outside the us and Canada as well?
Asked by Dil.
- A:Answer Yeah it's unlocked
Answered by RaghuramE
Q: QuestionIs this phone compatible with the Rexton hearing aids app?
Asked by AviS.
- A:Answer Hi Paul, It was a pleasure to receive your inquiry about our product. We suggest checking this link for device compatibility here: https://www.rexton.com/en-us/support/compatibility/. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
Answered by Motorola Customer Care

Q: QuestionWill this allow audio streaming through a Philips MNR T R 9040 hearing aid using the HearLink 2 app?
Asked by Grammy.
- A:Answer Hi Grammy, We appreciate your interest in our product. Moto Edge 2023 phone is compatible with a hearing aid and this should allow audio streaming through your Philips MNR T R 9040. We suggest contacting the Philips HearLink 2 app developer to check and confirm. Please see our HAC information here: https://www.motorola.com/us/about/hearing-aid-compatibility-us. If you have other questions or concerns, write us an email at [email protected]. -Mitch
Answered by Motorola Customer Care

Q: QuestionDoes the Motorola edge 2023 have an optical zoom?
Asked by Anonymous.
- A:Answer No zoom. Edge plus has 2x zoom.
Answered by Anonymous
Q: Questionthe phone I have right now is an Android 7.0 what is this phone?
Asked by vince.
- A:Answer Hello Vince, Thank you for reaching out! This is the most recent Moto Edge series phone, running Android 13. You may find out more about the phone's specifications by visiting our website. https://www.motorola.com/us/smartphones-motorola-edge-gen-4/p. -Elle
Answered by Motorola Customer Care

Q: QuestionDoes the Motorola edge 2023 support wireless charging?
Asked by Hiwardy.
- A:Answer Yeah it supports wireless charging
Answered by RaghuramE
Q: QuestionProtective Case? I found only 1 on Motorola's site and it's unacceptable.
Asked by Emmitt.
- A:Answer There absolutely is NOT case made exclusively for this device other than the only one found on Motorola. People are claiming that the case for Edge 40 is an exact fit but those aren't easy to find either.
Answered by CTOZZO13
Q: QuestionCan I use a SD card to expand the memory on this phone?
Asked by Jedi73.
- A:Answer No, it does not have n SD card slot
Answered by floorman6719
Q: QuestionWhy it doesn't come with charger? 😡😡
Asked by Omar.
- A:Answer Apparently this is the new normal. All it comes with is the data transfer cable.
Answered by Grammy002
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