Questions & Answers
- Model:
- PB5X0002US
- |
- SKU:
- 11885039
Q: QuestionDoes this model comes with the lockscreen magazin feature?
Asked by lockscreen.
- A:Answer Yes
Answered by ChristineM
Q: QuestionDoes this phone work with provider Spectrum? Does this phone have Wi-Fi calling?
Asked by Doc.
- A:Answer Yes Yes
Answered by Max11
Q: QuestionI want to know can i use this phone in other Country. I live in Colombia in south América This phone is unlocked for use in any place in the world?
Asked by Claudhu.
- A:Answer Yes ✅ — the Moto G 2025 is factory unlocked, which means it isn’t tied to a single U.S. carrier. You can insert a local SIM card in Colombia (Claro, Movistar, Tigo, WOM, etc.) and the phone should work. However, there are two important points: Network Bands: Different countries use different 4G/5G frequency bands. The Moto G 2025 supports a wide range of LTE and 5G sub-6 bands, but you should check that your Colombian carrier’s bands match. (Most major Colombian carriers use bands that Motorola supports.) Features Like VoLTE & Wi-Fi Calling: While calling, texting, and data will work, advanced features (like Wi-Fi calling or carrier-specific 5G speeds) may depend on the local carrier’s support.
Answered by GadgetGuru44
Q: QuestionTello compatible
Asked by Anonymous.
- A:Answer Thank you for your inquiry about our product. This Moto G 2025 Unlocked phone should work with other MVNOs on the T-Mobile network. We suggest contacting Tello Mobile to confirm and for further details. You can check this link for the carrier compatibility here: https://www.motorola.com/us/carrier-compatibility. -Mitch
Answered by Motorola Customer Care
Q: QuestionWill this phone work outside the US with other country phone carriers?
Asked by JJ.
- A:Answer My old one did and they are basically the same
Answered by ChristineM
Q: QuestionCan I hook up this phone to the safelink government program, brought a Nokia flip phone from best buy and all I did was put my Sim card in from my old phone into the Nokia and it worked easy, can switch it and use it in this phone just as easy
Asked by Kevin.
- A:Answer Hi Kevin, Thank you for your question and interest in your new device. This phone supports a Nano SIM. For activation and program-specific inquiries, such as the Safelink government program, we recommend contacting the retailer where you purchased the phone, Best Buy, or Safelink directly. They will be able to confirm compatibility and guide you through the activation process. You can check the link for the phone specification here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-2025/pmipmhh39mq?pn=PB5X0002US. -Mitch
Answered by Motorola Customer Care
Q: QuestionHow are the speakers? Is it Dolby ?
Asked by Wondering.
- A:Answer Not sure about Dolby but the sound quality is very much what pleases my ears!
Answered by ConstanceL
Q: Questioncan i use an asian or european sim card when i travel?
Asked by traveler.
- A:Answer Yes ✋
Answered by Michael
Q: QuestionWill this phone work with my android watch? I have the galaxy 7 watch
Asked by LadyLKC.
- A:Answer Hi LadyLKC, Thanks for reaching out. Most Motorola phones are compatible with Android-based smartwatches, including the Galaxy Watch 7, as long as your phone is running the required Android version and you have the wearable app installed. You can check on this link to see the phone specs of the Moto G 2025: https://en-us.support.motorola.com/app/answers/detail/a_id/184288/~/specifications---moto-g---2025. -Kylee
Answered by Motorola Customer Care
Q: QuestionCan I use my galaxy 10 plus sim card inside this phone
Asked by Stacy.
- A:Answer Hi Stacy, Thank you for your inquiry. If your Galaxy S10+ uses a nano SIM card, you can insert it into the Moto G 2025 phone. We also recommend checking with your carrier to ensure the Moto G 2025 is supported on their network. You can view the phone’s specifications and compatible carriers here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-2025/pmipmhh39mq?pn=PB5X0002US&tab=techspecs. -Mitch
Answered by Motorola Customer Care

Q: QuestionDoes the phone support 2 physical sim cards?
Asked by Happybuyet.
- A:Answer No
Answered by KendallM
Q: QuestionDoes this phone have a photo mark stamp of date and time?
Asked by Chas.
- A:Answer No it does not that I'm aware of
Answered by Diane
Q: QuestionIs this phone water resistant ?
Asked by Anonymous.
- A:Answer Hi, Thank you for your question! The Moto G Power (2025) is rated IP68 and IP69, meaning it is water- and dust-resistant. It can handle accidental splashes, rain, and even brief submersion in fresh water. However, we recommend avoiding saltwater, soap, or high-pressure cleaning to ensure long-term protection. Let us know if you have any other questions! -Carlos
Answered by Motorola Customer Care
Q: QuestionIf I purchase this phone from you do I have to pay to transfer my info from my other phone
Asked by Anonymous.
- A:Answer Hi, thank you for reaching out to us. You do not have to pay for any details about transferring your files from your old phone to your new phone. But if you are referring to a different information like carrier service settings, I recommend to reach out to your specific carrier. -Carlos
Answered by Motorola Customer Care

Q: QuestionHotspot not working
Asked by Anonymous.
- A:Answer We're sorry to hear that you're having trouble with the hotspot feature. We’d like the opportunity to investigate this further and assist you directly. Could you please write to us at [email protected] with more details about the concern, such as any error messages, your carrier, and what happens when you try to turn on the hotspot? This information will help us assist you more effectively. -Mitch
Answered by Motorola Customer Care

Q: QuestionDoes this phone work with Alexa, Siri and Ring
Asked by Anonymous.
- A:Answer Yes
Answered by WendyH
Q: QuestionCan you talk on this phone
Asked by Anonymous.
- A:Answer Thank you for your inquiry and interest in our product. Yes, you can make and receive calls on the Moto G 2025 phone. It supports all standard phone calling features, including voice calls, voicemail, and more. You can visit this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-2025/pmipmhh39mq?pn=PB5X0002US. -Mitch
Answered by Motorola Customer Care

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