Questions & Answers
- Model:
- PAXD0010US
- |
- SKU:
- 6540583
Q: QuestionIs this a quadband, the frequencies needed in many european countries ? ie, 2100, 1800, 2600, 900, 800, 850. old gsm ?
Asked by suef.
- A:Answer Hi Suef, Thank you for your inquiry and interest in our product. The Moto G 5G (2023) is designed to support 5G networks, which typically operate on different frequency bands than older GSM networks. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch
Answered by Motorola Customer Care

Q: QuestionWhat apps come preinstalled and can I delete them?
Asked by CJ5.
- A:Answer Face book, duckduckgo, candy crush ,Snapchat.
Answered by LuzmarinaO
Q: QuestionDo I have to have a password for every app?
Asked by barb.
- A:Answer No
Answered by LuzmarinaO
Q: QuestionHow much of the 128GB memory is used by system data?
Asked by confused.
- A:Answer Thank you for your inquiry and interest in our product, Confused. The Moto G 5G 2023 phone uses a portion of its 128GB storage for system data, which includes the operating system (Android 13) and pre-installed apps. Typically, system data and pre-installed software take up about 12-15GB of internal storage. -Mitch
Answered by Motorola Customer Care

Q: QuestionIs this phone Wi-Fi calling enabled?
Asked by RT.
- A:Answer We appreciate your interest in our product, RT. The device has been designed to support wifi calling. However, this is a carrier-specific feature. We suggest contacting your carrier to check if the phone will work with wifi calling or you can look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility to see all the list of carriers that support wifi calling on Moto G 5G 2023 phone. -Mitch
Answered by Motorola Customer Care

Q: QuestionIs this phone esim capable & is it a US phone, or will it work with international sim cards?
Asked by Nikki.
- A:Answer Hi Nikki, thank you for your interest in one of our Motorola devices and for sharing your query. This device is designed to work with a single SIM card. For more information on the phone's features, please refer to the link provided below: https://en-us.support.motorola.com/app/answers/detail/a_id/174791/~/moto-g-5g-%282023%29---specifications. While our phones are generally compatible in countries you may visit, we cannot guarantee full feature support. It's advisable to consult your mobile service provider to ensure your SIM card will function properly. Remember that we do not recommend purchasing a phone in one region for long-term use in another, as Motorola phones are only under warranty in the country or region where they are originally sold. -Ythan
Answered by Motorola Customer Care

Q: Questionis this phone compatible with mint mobile? Can I use the same sim card as in my current phone?
Asked by paul.
- A:Answer Hi Paul, Thank you for your inquiry and interest in our product. Yes, the Moto G 5G 2023 Unlocked phone is compatible with Mint Mobile. You can use the same SIM card from your current phone, as long as it is a Nano SIM and not locked to another carrier. You can check the link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch
Answered by Motorola Customer Care

Q: QuestionWill this phone work with Consumer Cellular carrier?
Asked by Plot.
- A:Answer Yes
Answered by CesarR
Q: QuestionDoes the Moto 5G have NFC?
Asked by Randy.
- A:Answer Hi Randy, Thank you for your inquiry and interest in our product. No, this Moto G 5G 2023 phone does not support the NFC feature. You can check the link for the phone specification here: https://www.motorola.com/us/smartphones-moto-g-5g-gen-2/p?skuId=894. -Mitch
Answered by Motorola Customer Care

Q: QuestionAm I able to use this with Telcel network in Mexico?
Asked by EZZYB.
- A:Answer Yes, o another phone company in Mexico
Answered by Mariony
Q: QuestionIs it internationally unlocked or only for US companies?
Asked by Sara.
- A:Answer Nope, its unlocked and can be used in africa as well.
Answered by FreemanO
Q: QuestionWill this phone work in India?
Asked by Saravanan.
- A:Answer Hi Saravanan, It was a pleasure to receive your inquiry about our product. Yes, Our phones should work in India where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch
Answered by Motorola Customer Care

Q: QuestionDoes the Motorola Moto 5G 2023 have bands 4 and 13, as well as HD voice feature?
Asked by Phan2.
- A:Answer We appreciate your interest in our product, Phan2. If you look at BestBuy page here: https://www.bestbuy.com/site/motorola-moto-g- https://www.bestbuy.com/site/motorola-moto-g-5g-2023-128gb-unlocked-ink-blue/6540584.p?skuId=6540584, the Moto G 5G 2023 phone does support a wide range of bands, including Band 4 and Band 13. As for the HD Voice feature, the phone does support HD Voice. However, this feature is carrier-dependent. We suggest contacting your preferred carrier to confirm if they'll support this feature on this device. -Mitch
Answered by Motorola Customer Care

Q: QuestionWILL THIS PHONE SUPORT THE COCHLEAR NUCLEUS SMART APP ? DOES THE PHONE HAVE AUDIO STREAMING ? THIS IS NEEDED TO SEND VOICE FROM PHONE DIRECTLY EAR HEARING PROCESSORS.
Asked by JIMBO.
- A:Answer Thank you for your inquiry, JIMBO. You can try but since this is a third-party application we can't guarantee its functionality and compatibility. Moto G 5G 2023 phone may support Bluetooth audio streaming. You can check the link for the phone specification here: https://www.motorola.com/us/smartphones-moto-g-5g-gen-2/p. -Mitch
Answered by Motorola Customer Care

Q: QuestionWill this phone work with assurance wireless
Asked by breezy.
- A:Answer Hi Breezy, We appreciate your interest in our product. Moto G 5G 2023 Unlocked phone should work with other MVNOs on the T-Mobile network. We suggest contacting Assurance Wireless to confirm and for further details. You can check this link to see all of this phone's compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Mitch
Answered by Motorola Customer Care

Q: QuestionI can put a chip from mexico the company telcel?
Asked by Josi.
- A:Answer Yes it’s universally unlocked
Answered by Krisco
Q: QuestionDoes this phone come with a sims card
Asked by Melody.
- A:Answer Hi Melody, It was a pleasure to receive your inquiry about our product. If you look at the seller's page here: https://www.bestbuy.com/site/motorola-moto-g-5g-2023-128gb-unlocked-ink-blue/6540584.p?skuId=6540584, the SIM card is not included in the package. You can contact the seller/preferred carrier to purchase a SIM card. Should there be any further inquiries, please do not hesitate to email at [email protected]. We'll be glad to help. -Mitch
Answered by Motorola Customer Care

Q: QuestionIf I purchase this for $69.99 will be unlocked to work outside of the USA?
Asked by H7ndy.
- A:Answer No I did not. I use it for personal use. The only thing I didn't like was it could not be picked up curbside. My last phone I got from Best buy I picked it up curbside. I'm disabilied and that meant I had to have it shipped to me. Had to wait a few extra days. You all should put the items that can't be picked up curbside..
Answered by CarolynG
Best-selling unlocked cell phones
- Black Friday Deal$94.99Your price for this item is $94.99
- Doorbuster$679.99Your price for this item is $679.99
- Doorbuster$549.99Your price for this item is $549.99
- Black Friday Deal$109.99Your price for this item is $109.99
- Black Friday Deal$149.99Your price for this item is $149.99
- $629.99Your price for this item is $629.99
- Black Friday Deal$399.00Your price for this item is $399.00
- $89.99Your price for this item is $89.99
- Black Friday Deal$123.49Your price for this item is $123.49
- Black Friday Deal$199.99Your price for this item is $199.99
- Black Friday Deal$199.99Your price for this item is $199.99
- Black Friday Deal$349.99Your price for this item is $349.99
- Black Friday Deal$284.99Your price for this item is $284.99
- Black Friday Deal$249.99Your price for this item is $249.99
- Black Friday Deal$899.00Your price for this item is $899.00
- Doorbuster$779.99Your price for this item is $779.99
- Black Friday Deal$237.49Your price for this item is $237.49
- Black Friday Deal$349.99Your price for this item is $349.99
- Black Friday Deal$1,049.99Your price for this item is $1,049.99
- Black Friday Deal$599.00Your price for this item is $599.00
































