Skip to contentGo to Product Search
Main Content

Questions & Answers

Top Deal
Loading...
$109.99
Save $40
The comparable value is $149.99
Page Showing 101-120 of 159 questions
  • QuestionWhat is the physical size of this phone? Length x Width x Thickness in inches. Thank you!

    Asked by Ralph.

    • Answer Thank you for your inquiry, Ralph. The physical size of the Moto G Play 2024 phone is as follows: Dimensions: Height: 6.5 inches Width: 2.95 inches Depth (Thickness): 0.32 inches. You can check the phone specification here: https://www.motorola.com/us/smartphones-moto-g-play-gen-3/p?skuId=1041. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan I use this phone outside of USA? I am going to travel in Indian/Bangladesh/Middle East. Want to use phone

    Asked by Ros.

    • Answer Hi Ros, We appreciate your interest in our product. Yes, Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionWhat is the screen pixel resolution

    Asked by Jzac.

    • Answer Hi Jzac, Thank you for your inquiry about the Moto Play 2024 phone! The screen resolution of the device is HD+ (1600 x 720), with a pixel density of 269 ppi. You can check the link for the phone specifications here: https://www.motorola.com/us/smartphones-moto-g-play-gen-3/p?skuId=1041. -Mitch

      Answered by Motorola Customer Care

  • Questionis this phone cambatible with spectrum mobile

    Asked by Anonymous.

    • Answer We appreciate your interest in our product. Yes, Moto G Play 2024 Unlocked phone will work with Spectrum. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes This Phone Allow Downloadable Games ?

    Asked by Anin.

    • Answer Hi Anin, Thank you for your inquiry. Yes, the Moto G Play 2024 phone supports downloading games! You can access a wide variety of games through the Google Play Store. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionAre there scratches or cracks on the phone?

    Asked by Anand.

    • Answer no. i bought it brand new, still in the box

      Answered by TiannaG

  • QuestionDoes this phone work on Metro PCS NETWORK

    Asked by Carl.

    • Answer Hi Carl, We appreciate your interest in our product. Yes, this Moto G Play 2024 Unlocked phone will work with Metro PCS. You can check this link to see all compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone work with Metropcs by T-Mobile?

    Asked by Metropcs.

    • Answer Hi Metropcs, Thank you for your inquiry and interest in our product. Yes, Moto G Play 2024 Unlocked phone will work with the Metro PCS network. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes it come with a charger cord and usb adapter?

    Asked by Darlul.

    • Answer Comes with charger cord only.

      Answered by AshishTyagi

  • Questionwill the motorola G play work with spectrum mobile ?

    Asked by mrmoto144.

    • Answer Yes

      Answered by PriscillaBB

  • QuestionHello. This cellphone is global unlock. So, I can use it in Argentina?

    Asked by Tomas.

    • Answer Thank you for your inquiry. Yes, if the Moto G Play 2024 is globally unlocked, you should be able to use it in Argentina. You can insert a local SIM card from a carrier in Argentina, and the phone should work as long as it supports the network bands used there. Make sure to check with your carrier in Argentina to ensure compatibility with their network. Let me know if you have other questions. -Aria

      Answered by Motorola Customer Care

  • QuestionWill this phone work with Mobile x service?

    Asked by Cover.

    • Answer Hi Cover! Thanks for reaching out. To check if the Moto G Play 2024 is compatible with Mobile X service, you can refer to the carrier compatibility guide here: https://en-us.support.motorola.com/app/answers/detail/a_id/177739/~/carrier-compatibility-%7C-moto-g-play-2024. For specific compatibility questions, it’s best to contact Mobile X directly. Let me know if you need further help! -Elle

      Answered by Motorola Customer Care

  • QuestionWill this phone work on a 5Gnetwork?

    Asked by Rick13.

    • Answer Thank you for reaching out, Rick13! Based on the specs, it seems this phone is only compatible with 4G networks. Unfortunately, it won't support 5G. https://en-us.support.motorola.com/app/answers/detail/a_id/177738/~/moto-g-play-2024-%7C-specifications. Let me know if you need help with anything else! -Elle

      Answered by Motorola Customer Care

  • QuestionCan this phone be updated to Android OS 15?

    Asked by Pluck.

    • Answer Thank you for reaching out, Pluck! This phone is only scheduled to receive one OS update, so it will stay on Android 14 and won’t get upgraded to Android 15. However, rest assured, security updates will continue until January 2027 to keep your device secure. Let me know if you have any other questions! -Elle

      Answered by Motorola Customer Care

  • QuestionWill this phone works in both Taiwan and China?

    Asked by Bob.

    • Answer Hi Bob, thank you for your question. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Carlos

      Answered by Motorola Customer Care

  • Questiondoes this phone work in Ecuador?

    Asked by MariaQ.

    • Answer We appreciate you expressing your interest in our product. Yes, Our phones should work in Ecuador where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionI am getting ready to buy a Motorola g play 2024 phone. Does this phone come with a charger? If not, how do I buy a charger and can I order it at the same time that I am ordering the cell phone?

    Asked by bobcat.

    • Answer Hi Bobcat, Thank you for your inquiry and interest in our product. The Moto G Play 2024 phone comes with a USB Type-C cable in the box, but it does not include a wall charger. You can purchase a compatible charger separately from Best Buy. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan I get a Moto g play at best buy? Can I have it held in store if I pay now ?

    Asked by Anonymous.

    • Answer Thank you for reaching out! Yes, the Moto G Play 2024 phone is available at Best Buy. To ensure availability, we recommend contacting your local Best Buy store directly. You can inquire about having the device held for you if you make a payment in advance. They’ll be able to provide you with specific details regarding the availability and store pickup options. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan this model accept and use the JBL speaker, or extended battery pack or camera attachment that could be swapped out on previous models?

    Asked by Athena.

    • Answer Thank you for your inquiry, Athena. The Moto G Play 2024 phone does not support the same modular accessories that were compatible with previous models, such as the JBL speaker, extended battery pack, or camera attachment. The modular accessory system, known as Moto Mods, was discontinued. However, the Moto G Play 2024 does offer a great overall experience with its own set of features and accessories, such as compatible Bluetooth speakers or external battery packs that work through standard USB ports. You can check this link for the phone's specifications here: https://www.motorola.com/us/smartphones-moto-g-play-gen-3/p?skuId=1041. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone have NFC ?

    Asked by 1965.

    • Answer Thank you for your inquiry. Moto G Play 2024 phone does not support NFC functionality. You can check this link for the phone's specifications here: https://www.motorola.com/us/smartphones-moto-g-play-gen-3/p?skuId=1041. -Mitch

      Answered by Motorola Customer Care