Questions & Answers

Q: QuestionHas 2GB or 4GB of RAM ?

Asked 8 years ago by lari.

• A:Answer The 64 Gb has 4 Mb ram.. anything less only has 2 Mb

  Answered 8 years ago by Mike

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Q: QuestionDoes this phone work as a Verizon prepaid phone

Asked 9 years ago by Icee.

• A:Answer No, this will not work.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionDoes this phone come with warranty? It says 1 year for 16gb, but for 64gb, it says not available. anyone has any clue?

Asked 9 years ago by Andu.

• A:Answer It's probably a typo. I have the 64GB version, and has the standard 1 year warranty from Lenovo/Motorola.

  Answered 9 years ago by JohnV

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Q: QuestionWhy is the price below the ordinary?

Asked 9 years ago by Junior.

• A:Answer Newer models are coming out, and there junk phones, even on sale there way over priced for the sub par quality, all never buy another Motorola product.

  Answered 8 years ago by chickie

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Q: QuestionThis cell phone could be used in Brazil? Tks!

Asked 9 years ago by Patti.

• A:Answer Yes. It is completely compatible. Networks 4G LTE (Cat 4) CDMA / EVDO Rev A UMTS / HSPA+ GSM / EDGE Bands (by model) Moto G Plus - XT1644 CDMA (850, 1900 MHz) GSM / GPRS / EDGE (850, 900, 1800, 1900 MHz) UMTS / HSPA+ (850, 900, 1700, 1900, 2100 MHz) 4G LTE (B1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 25, 26, 41) Band coverage varies by model, country, and carrier. SIM Card Micro-SIM, nano-SIM with included adaptor (available in select regions) Carrier tested Moto G Plus is unlocked and confirmed to work on Verizon, AT&T, T-Mobile, Sprint, and Consumer Cellular. Moto G Plus is also compatible with most U.S. carriers but please contact your service provider for details. Check carrier compatibility

  Answered 8 years ago by MexTechVerified Purchase

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Q: QuestionMy last Motorola came with a tool that opened the slot to get the SIM card out. Does this phone come with that? (Even though it doesn't include a SIM card)

Asked 9 years ago by KSUGirl.

• A:Answer No tool and a tool is not needed in this case. I put in both a CDMA sim for RingPlus and a GSM sim for FreedomPop in back and forth and I can do it with my fingers without a problem. When I needed to get the sim out of my iPhone, I just used a tooth pick and that did the job as I don't have a special tool by my side.

  Answered 9 years ago by GraceMVerified Purchase

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Q: QuestionHello, Which is this model?? I need e model that works in Argentina, for example number 1642 or 1641, Do you have this phones??

Asked 9 years ago by Guille.

• A:Answer Guille, funciona perfectamente acá en Argentina. Realmente estoy muy conforme. Excelente señal y velocidad, además se conecta a cualquier wifi volando. En el subte sin problemas.

  Answered 9 years ago by iriaren

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Q: QuestionSome reviews of this phone say it's not very shock resistant in a possible drop. Some say they slightly bump it in their pocket and the screen will crack. True or false?

Asked 9 years ago by senorbiggles.

• A:Answer I am used to having an OtterBox on my phone's. Being spoiled, I have been rougher than I should have been with this OtterBox-less phone. It has held up well and looks like new a month later through pockets and drops.

  Answered 9 years ago by SeriousLee

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Q: QuestionDoes this phone have an over heating problem?

Asked 9 years ago by SenorBiggles.

• A:Answer It does get a little warm when charging but it charges very fast and really hasn't been a problem for me. Even when I play games it doesn't get warm. Love this phone.

  Answered 8 years ago by NanaVerified Purchase

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Q: QuestionAnyone having over heating problems? Seems to be common problem on this phone, or people over reacting?

Asked 9 years ago by SenorBiggles.

• A:Answer My phone has not heated up at all. I use maps and play graphically intensive games. It also does not get warm during charging.

  Answered 9 years ago by SeriousLee

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Q: QuestionIs this a NEW phone or reconditioned? Also, can I use my SIM card from an HTC One M8 phone in it?

Asked 8 years ago by DebiLynn59.

• A:Answer It is a new phone. I was able to use the SIM from my Samsung S3. Don't know about using the SIM from your HTC One M8 phone

  Answered 8 years ago by boscoVerified Purchase

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Q: QuestionDoes this phone have the feature where it reads text messages aloud and reads the caller ID aloud?

Asked 8 years ago by Sammmy.

• A:Answer Reading text messages: Android has a feature called TalkBack that you can activate that should do this. Caller ID: I don't believe it's a built-in feature, but there's an app called "Talking Caller ID" that you can download to do that.

  Answered 8 years ago by SamBVerified Purchase

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Q: QuestionDoes it works with carriers outside the US?

Asked 8 years ago by Nacho.

• A:Answer Yes

  Answered 8 years ago by BenjiVerified Purchase

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Q: QuestionWhy US phone doesn't have dual-sim? anybody know.

Asked 8 years ago by water.

• A:Answer No, this phone contains input for only 1 sim

  Answered 8 years ago by EdwardVerified Purchase

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Q: QuestionHow could is the audio on speech? Both quality and volume(db)?

Asked 8 years ago by stillbill.

• A:Answer Very good cell, great quality even better unlocked. Enough Data for every day use.

  Answered 8 years ago by EvitaVerified Purchase

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Q: QuestionIs compatible in band 7 and works worldwide in 4g?

Asked 8 years ago by Wiersberg.

• A:Answer Yes

  Answered 8 years ago by Nav123Verified Purchase

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Q: Questiondoes phone have a headphone jack or do you have use wireless?

Asked 8 years ago by Headphones.

• A:Answer It has headphone jack, yes

  Answered 8 years ago by EdwardVerified Purchase

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Q: QuestionHi .. I would like to know if this phone is compatible in Argentina and if I agree to buy it or buy the Moto x Pure edition. Thank you very much

Asked 8 years ago by Ari.

• A:Answer A quick look at the specifications on the G Plus shows it has both CDMA and GSM coverage. I use it on GSM carrier T-Mobile with no problems in the US, Mexico and Canada. It should work anywhere in the world.

  Answered 8 years ago by edlazVerified Purchase

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Q: QuestionThe phone can be shipped to a hotel? How long will it take to get to Las Vegas?

Asked 8 years ago by Lnap.